Guest is asking for late check-out fee back

You just made me spit my tea all over my iPad!
:rofl::rofl::rofl::rofl::rofl::rofl::rofl::rofl::rofl::rofl:

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Was she fired too? …

No - but I took great pleasure in making sure that she was on duty at the cash register when I spent it.:smiley:

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Oh dear… I don’t see many people during the day, so when I saw a (random) lady whilst out walking a dog and we got chatting about the sunny weather, and the dog was playing around by the river, this is what happened:

Random lady: he’s having a great time isn’t he? (Pointing to the dog)
Me: oh yes, he’s just fanny farting around

That’s right, FANNY FARTING. Trust me to get all awkward and tongue tied. The lady gave me the strangest look :joy:

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I wish I could take credit for that line.

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Hahahaha Hahahaha Hahahaha…

Fanny farting works too!

Best guess it that “fiddle farting around” is a portmanteau of “fiddling around” and “farting around” – both meaning 'to waste time…"

FIDDLE-FARTING / FIDDLEFARTING (most often with AROUND) [mid 1900s and still in use] U.S. slang: Wasting time; fooling/messing around. Shirking one’s duties. Similar to monkey-farting and fiddle-fucking [A blend of fiddling around and farting around] (Slang and Euphemism by R. A. Spears, Cassell’s Dictionary of Slang, Historical Dictionary of American Slang (HDAS), and Dictionary of American Regional English (DARE))

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As a former professional violinist, can we note that fiddlers drink a to?. And I was never a fart-er when I had my fiddle in my hands.

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Was the guest aware that you had to re-arange cleaners prior to you bringing up the $10? It doesn’t seem like a rude request to me. They could have been unaware of all the logistical problems.

Yes, he was. It’s not about being rude, it’s a drag. As a guest, look at the big picture of what was done for you (the discount, arrangements) and let go of $10.

As I said earlier then you shouldn’t have offered it.

No point offering him a ten dollars refund and then getting miffed when he accepted.

LMAO :joy: 20202020202020

Lesson learned, I will now adjust my early/late checkin/it feel to ‘non refundable’

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I have learned that every single time I go out of my way for a guest it ends up costing me! They are NEVER satisfied with the already excellent value they’re getting. AirBnB tends to favor the guests since that’s really where their money comes from (even though it’s ultimately off the host’s backs). I’ve gotten to the point where “This is what I offer… take it or book elsewhere.” I’m sick of guests requesting “negotiations”. They’re not negotiating with the hotel chains, and they’re getting a hell of a lot more value out of my 4,500 SF home at $249 a night than the cramped space of a hotel room at the same or higher price.

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I’d amend your house rules/description to say that late checkout fees are non-refundable once paid regardless if late checkout is used.

My policy is no negotiation with potential guests. Once the guest is here and well-behaved, I might consider some concessions if their requests are reasonable and respectful.

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Made sure to add it!

Isn’t kinda rough. Not negotiating with them before they arrive? Guest’s needs changes all the time and it’s only natural they will ask you for something out of the ordinary…? So you tell them you won’t talk to them until you meet them?

I say no to anyone who requests any sort of negotiation. Bargain hunters make bad bad guests.

If they don’t respect your rules and your price, they won’t respect your place.
When the first bargain hunter or late checkout requester left me a meh or even a bad review, that was enough… never ever again.

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I will respond by quoting Kona: “When the first bargain hunter or late checkout requester left me a meh or even a bad review, that was enough… never ever again.” I’m not sure what you had in mind as negotiation. But here is an example of what I had in mind. If a guest asks me for a late check-out, whether I can borrow them sunbeds, whether they can bring an extra person, although the place is obviously advertised at its maximum number of people… I refuse it. I have too much experience not to know that guests who are needy and demanding even before their stay are trouble. If the guests were nice, I might offer them to stay longer myself or I will react positively to their request. I also accommodate earlier check-in whenever possible, primarily for my own reasons. However, showing up at 6 or 7 am is not an early check-in. It is an attempt to take advantage of your host, and I don’t appreciate that.

Obviously, there are nuances. I’m sorry that you understood my post so literally that it turns out that I refuse to speak with my guests before their arrival. :smiley: I think that an experienced host can easily sense what kind of requests prior to arrival bring trouble. I know that I can.

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