I searched the forum but couldn’t find much on how to deal with this issue.
The guest contacted me after booking and asked that all bedding/items with feathers be removed from the room. For me to accomplish this I would need to buy a new comforter and move the sofa out of the room. I’ve offered guest a full refund as I’m not ready to invest the money (yet) on hypo-allergenic bedding, etc.
Advice on how to deal with this? She will not get back to me…
Should I mention in my Airbnb ad that much of the bedding (and other throws, pillows around the house) are down and contain feathers to avoid this in the future?