Exactly. I’ve had plenty of four stars and the way I see it, they are better than 1, 2 or 3. It helps when I remind myself that this is all about money and not about stars.
I’ve spoken to many guests and potential guests about this and it seems that a star rating of less than a perfect five doesn’t deter them from booking at all. If the place is located where they want to be, if reviews speak well of the place and if the price is right that’s what they care about more than anything else. Nowhere suits everyone.
Experienced guests already know that people can get lower stars from picky guests. Inexperienced guests know nothing about the star system anyway.
I think that it’s a shame that Airbnb has inflicted this worry onto hosts and that hosts spend so much time and energy worrying about a four star rating. I’m very pro-Airbnb but I do wonder if the star rating (and Superhost status) is counter-productive as it seems to generate so much stress. I also wouldn’t use any of my time to contact the guest and find out why.
Yes, if I had a two or even one star rating in any category, I’d be concerned but I’d be more likely to decide that the guest was just a bit of a nutjob and move on.