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I have a similar scheme. Since 2 people is more work than one, and usually consumes more resources, a slight price differential is justified. And in many cases I’ve seen, the price differential is more than slight. Though people certainly do flat rates as well.
But I’ve had similar issues as well - i.e. people listing 1 in the description, then talking about “we”. Sigh. From that point of view, a flat rate would certainly be simpler.
So… i was managing all the problems while hiking moutains in slovakia 2200 meter.max.during the day. My parents are law who are living next door of the appartment saw the extra guests at the place. After negociations we will go to half my normal extra guests charge in order to avoid a bad review and much contact and i don t want to do this when it s my holidays. Just to add guests went to borrow a grill (not said in listings plus toaster) to my parents in law plus complains no wine glasses. They booked at a low price when we started some months ago,they are air bnb first time users.
I am not sure why you believe by giving in and not charging full price, then they will not leave a bad review. These are the types who are going to take and take until they leave. And then the type to leave a scathing review.
I have gone through the same metamorphosis, used to charge for one and then more for additional guests, but led to too many quandaries. Once I made it a price for two, and anything else is charged automatically by Airbnb, it eliminated the surprises. Now if they try to get tricky with added persons, no problem, they don’t get in the boat.
Update on my scenario! At 9 pm the third guest finally left, presumably to sleep elsewhere. I saw her leaving with a friend… yes, a fourth person! I’ve never had guests so rudely disrespect my, “booked guests only on the property, please” rule.
I’m a very by-the-rules person so I’m extremely irritated by these shysters. Only two more nights, but it is going to be a long wait until Saturday!
They have a separate entrance so I just see them coming and going in the yard. At this point I don’t even want to interact with them anymore because I feel like a parent disciplining a naughty child.
Agree… But yes. Sigh. I understand totally. But something really should be said. I used to look the other way too if it happened here, now I don’t tolerate it at all. If they bring any person, i am right on it,
More than the booked party is trouble. The parties get louder, the impact is more. It’s really bad to do to an Airbnb host. You don’t know who these people are, they are not accountable to you.
I just wonder if it will help you to collect the extra charges if you use the messenger system to say something about it.
I understand though, not wanting to rock the boat.
I’ve already rocked the boat a few times by insisting they pay for the third guest and denying their unreasonable requests, so I’m going to just try and get through the next few days without anymore interactions. Then I’ll leave a bad review.
But you have a situation that 99% of us don’t have I would be all about not handing over keys until the reservation is updated, but that does nothing for extras after the fact.
I know. There are a lot of circumstances I have different than you all. I have it! Have you ever considered digging a moat around your place so the boat would apply? One filled with crocodiles, just in case?
Do you have the problem with guests arriving hours late when you’re doing a key handoff? I love self-check-in but it does have the trade-off of making it easier to sneak extra people in.
We’re new, so I haven’t experienced a late arrival other than friends coming to stay with us. We’ll see what happens, because yes, self check-in is so easy!
I installed a Ring video doorbell by the gate they have to come in to get into their room. They have them at my Costco for $189 including external chime and 1 year of cloud recording and it’s installed in under an hour.
Yana - I am hoping I will not have to deal with such situation ever, but I have some signs, that in a few days such scenario may arrive. So, kind of trying to “get ready” and know what options are there.
I have a couple of questions: - if this group of people was only approaching the house - how were you able to contact airbnb and get their response in a matter of minutes?
How did you find out that the additional 4 were also going to stay, and not just “helping” the 8 move in? - this is possible situation I may be dealing with, though hoping I am wrong.
I will appreciate your advise.