Here’s the dilemma: in my listing description I said: short stays only, a place to put your head down at night and light travelers with a duffel bag oly.
This guest booked me for 7 nights (long stay), sits around the house with no job and no car and showed up with 3 huge suitcases.
I was appalled but he booked me instantly so I had no saying. Had he inquired I would have said NO. Called customer service and they basically said: meh… it’s questionable. You cant ask the dude to go because you didn’t specify the exact number of nights, duffel bag can be army size duffel bag and you can’t enforce how your guests are spending their time.
Yet this guy is exactly the kind of guest I did NOT want and tried to protect myself against. Mind you this is my office with a sofa bed. When you extend the bed there’s no room left and I dont want his luggage to be left all over the home or he hanging out with me because he is bored for having nothing to do all day and not having enough room in the my office. I’m busy, and don’t have time to socialize beyond polite exchanges. Yet, he disregards my requests in the listing and books me telling it’s OK it’s a small room. He tells me that he lived in a van for the past i don’t know how many months.
It might be OK for him but not for me. I put those requests there for a reason. I want him to be comfortable but I want ME to be comfortable too. I am not comfortable with 7 days trip in the house I live in. I only want short trips. Guests take a lot of energy from me because I kind of tip toe around them. You never know what would tick them off and give you a bad review. Perhaps a stink bug or the smell of something you cook? Or the tv too loud? Honestly when I have guests I try to stay at home as little as possible, just go shopping, to the gym, meet with friends, everything but not stay at home, cuz you never know… Therefore I need time to recover at least 2 days between guests. 7 days it’s a lot to me. 3-5 days are the best. yet this guy disregards what I requested in my listing. I turned the instant booking off because of this guy.
Yet if I called CS and ask what are my rights I’m told it’s a gray area. Anyone else had their requests in the description not taken in consideration by guests?