Had my first guest that nightmares are made of. After successfully hosting for over a year almost 60 guest with no negative review and 45 good ones; Airbnb was no were to be found when I had a 19 year old kid break every rule in the book (including bringing a gun into my house, didn’t know that was a rule as host we had to specify did you)
I expressed concern with this guys before he checked in due to red flags (no valid reason to be in the area, last minute booking when we had corresponded weeks previous, 19 years old, from the area ect.) Bnb cut and copped a stock reply of ‘he has agreed to your house rules’ when I asked them if they have taken a deposit from him.
Cut to the cops getting called, neighbors calling me; speaker as big as me in the house, fog and light machines, smoking in house drinks spilt everywhere including in new bed. Burns holes from blunts on wooden furniture and original hard wood floors. Freezer left open waisting food and then eating a bunch of stuff on top of what I leave out. Trying to brake back into my house, over 30 people in a 2 bedroom that I confirmed with guest was a double occupancy.
All of this to say even with great documentation sending picture and filing a claim before they even checked out I had to fight with my guest and bnb for weeks to even get my deposit. … so what do they call it a deposit if it’s not deposited?? Why would bnb not tell me I could cancel without penalties when I was so worried and my gut was telling me something is wrong. Why would bnb still have this kids profile active when I told them all that he did and bringing a gun in my house? Why would they want to keep someone like this in the ‘community’ (bc as we know my review on him didn’t go active for 2 week.