I recently had to get a new cleaning service for my full home airbnb. They want to not put any pillows on the beds, only decorative ones. The pillows will be in the closet of each room, and the pillow cases in the linen closet down the hall. I do not like the idea. If I were the guest and had to go looking for pillows and then cases, I would not be happy. For now, I will keep what we are doing which is putting the pillows on the beds, but would like input of others.
Does this sound familiar? or standard procedure? to anyone?