I’m sort of writing from the other perspective at the moment. I couldn’t find a forum for guests, hope that’s OK.
We are regular airbnb users (at least 5 stays in the past 12 months) and are having our first bad experience.
We rented a room in a flat for 4 weeks. Room is nice, was clean at the beginning, all looked fine. We are now 3 weeks into our 4 week stay, and the host still has not cleaned the bathroom!
It was filthy when we arrived, but he had a professional cleaner come in the very next morning. He informed us of this so the 1 night was OK, no problem for us. But since then, nothing has been done!
Its a place with 5 adults sharing 1 bathroom, so you can guess what it looks like.
We first asked to have it cleaned again after 1.5 weeks, nothing happened (the host stays here too) we asked repeatedly, and he just does not seem to realize its dirty …
His answer was “what would you like to have cleaned”, followed by telling one of the other guests to please take care of wiping away his break lines. Nothing in terms of general cleanliness. We said just general deep clean of the bathroom, and nothing happened.
We cleaned it ourselves after 2 weeks of stay, but not deep clean. (had to buy our own cleaning equipment, the host doesn’t have any!!) Now its another week after that and the place just reeks with hairs everywhere etc. We keep disinfecting the toilet with bleach we bought ourselves, but the whole bathroom is full of hairs etc.
The host inst moving a finger. I swear he doesn’t even realize its dirty …
what can we do? is it his duty to clean or organize a cleaner?
This is the first time that we stay longer with a shared bathroom. We have stayed over a months before, and if its our own bathroom we clean it ourselves no problem. Just don’t want to do it for a whole flat!
what are our options? it is really disgusting us.
thanks for the help!