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As an Airbnb host of a two-bedroom rental space, my problem is the Airbnb online booking site charges per-guest and not per-bedroom.
I live full-time in the same house in the third bedroom. I charge $100 per-bedroom nightly. Airbnb will charge my customers $100 for two guests, $200 for three guests and $300 for four guests who use both bedrooms each night.
I must refund $100 when four people want two bedrooms in my house. Why can’t Airbnb have an online booking system, as in most motels/hotels?
I have contacted Airbnb many times about this, but they only suggest I must set-up two Airbnb accounts for my two guest bedrooms.
I don’t understand this. They do have an online booking system, it’s just set up for a non-hotel platform. I don’t know how much longer though because they are moving quickly towards the hotel model.
Also, to be clear, we are just a forum of fellow hosts. We are not part of Airbnb. I don’t think anyone here knows why Airbnb has set up their booking platform the way they did.
This is the easiest solution to manage long term. Yes it means setting up two more listing but makes your management easier. It’s more transparent for the customer too.
If you read some of my posts you wouldn’t think i worked for Airbnb !!!
99.9% was a throw away, sardonic comment based on the fact that sadly I am a frequenter of many host forums and I have never seen a single complaint about how this is done in three plus years.
If yours was a common concern, you would see it all over the forums.
And hitting head against the wall time. They do offer you the opportunity to charge a per bedroom rate, you just choose not to use it. Look at the earlier advice you have been given.
Anyway @JohnF has kindly given you an alternative listing site that better meets your needs.
Two listings is the way to do it. Airbnb isn’t really for people who aren’t tech savvy. We leverage technology to save us and our guests money. If people aren’t willing to use technology there are traditional accommodations, they just cost more.
@Don_Burns I suppose your two rooms aren’t exactly the same. When guests reserve one room, which room do they get?
And does the reservation of one room exclude the other room being occupied by another couple? Don’t you want to be able to also rent out the other room?
You don’t have to put up two accounts, only 2 or 3 listings.
This ! This is the way we also have set up 2 of our 3 rooms. It works just perfect and would solve all your problems. This also allows you to charge more for the first room and less for the second, or the other way around depending on what your preferred occupancy is.
Why don’t you just give it a try? Or are you not tech savvy enough? It’s really not that difficult .
My comment regarding tech savvy people was more at the guests not at the host. There’s quite a few wonderful hosts who aren’t at all tech savvy. Thats why the Airbnb platform is there for them. For the guests however, there isn’t like a call in option to make reservations and the reason is it would cost too much to have a call center like that. Or if I had to take a call every time someone had a question or wanted to check out my listing, I’d be on the phone all day. We save the money guests by leveraging technology and for those who are tech savvy, it works great.