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Hey all,
So I recently had an air bnb guest in November, and she had informed me that my cat scratched her vehicle. I took her word for it but the next day I saw a stray cat from the neighborhood on top of my car In the driveway. She recently informed me that she wanted a paint job to restore her car to its original state and is looking for some kind of compensation. I think that is so over the top it’s beyond me. Like a tiger couldn’t do enough damage to a car for a new paint job. I offered to pay for some detail work and considering there isn’t substantial evidence of it being my cat that scratched her car I think that’s completely fair. What do you guys think?
Sounds like she’s trying to scam you into paying for a paint job (or just for money that she says is for a paint job). She has car insurance to cover actual damage to her vehicle. Ask her what her insurance company said when she reported it to them and tell her you’ll be happy to talk to them about the claim.
No, an Airbnb stay doesn’t cover the car parked outside. Tell her to contact Airbnb. If and when she leaves a bad review that hopefully mentions the cat issue you can have it removed because that is irrelevant to her stay.
I hope it’s too late for that since this apparently occurred in November. Honestly, if reviews are already locked, then I would have to think hard about even responding to her at all.
Sounds like a scam. How can she prove your cat did it? Since when do cats have strong enough claws to scratch a car? I’d ignore her or tell her to call her insurance company. Insurance companies pay for vandalism which is what she’s accusing your cat of doing.
Don’t even respond. Or tell her to contact her insurance company or AirBnB. Then add “Not responsible for damage to cars parked in the driveway, patio, lawn, sidewalk, street…”
