Airbnb is updating their Extenuating Circumstances Cancellation policy, Y effective January 21, 2021.
https://www.airbnb.com/help/article/1320/extenuating-circumstances-Changes/new policies are listed below. Listed categories are summaries. See actual policy for full details.
CURRENT EXTENUATING CIRCUMSTANCES CANCELATION POLICY:
︎Death of a host, guest, or their co-host, additional guest, immediate family member, or caregiver. [NO MORE]
︎Unexpected serious illness or injury affecting a host or member of the traveling party. [NO MORE]
︎Government-mandated obligations including jury duty, travel restrictions, court appearances, and military deployment. [REVISED - TRAVEL RESTRICTIONS ONLY NOW]
︎Unforeseen property damage, maintenance, and amenity issues to the Airbnb listing that makes it unsafe to host guests or prevents guests from accessing basic amenities like running water [NO MORE]
︎Transportation disruptions that make it impossible to travel to your destination including road closures & flight cancellations where there are no alternative methods of travel [NO MORE]
︎Train, bus or ferry cancellations where no alternate trips were available the same day [NO MORE]
︎Natural disasters, terrorist activity, and civil/political unrest that prevent the guest from traveling to or from the destination, or that make it unsafe to host guests [YES, WITH NEW CAVEATS]
︎Epidemic disease or illness that suddenly affects a region or an entire group of people. This doesn’t include existing diseases that are associated with an area
︎Travel restrictions imposed by a government, law enforcement agency, or military that restrict travel to or from the listing or experience location [YES]
︎Safety and security threat advisories issued for the listing or experience location or the guest party’s departure location [REVISED]
︎Essential utility outages that affect the listing or experience location [REVISED]
︎Changes to visa or passport requirements that make it impossible to travel to the destination. This doesn’t include lost or expired travel documents. [YES]
The Extenuating Circumstances Policy below applies to all check-ins on or after January 20, 2021.
︎Changes to government travel requirements. Unexpected changes to visa or passport requirements imposed by a governmental agency that prevent travel to the destination. This doesn’t include lost or expired travel documents
︎Declared emergencies and epidemics. Government declared local or national emergencies, epidemics, pandemics, and public health emergencies. This does not include diseases that are endemic or commonly associated with an area
︎Government travel restrictions. Travel restrictions imposed by a governmental agency that prevent or prohibit traveling to, staying at, or returning from the Listing location.
︎Military actions and other hostilities. Acts of war, hostilities, invasions, civil war, terrorism, explosions, bombings, rebellions, riots, insurrection, civil disorder, and civil unrest.
︎Natural disasters. Natural disasters, acts of God, large-scale outages of essential utilities, [NOTE THIS MUST BE LARGE SCALE, NOT JUST YOUR LISTING] volcanic eruptions, tsunamis, and other severe and abnormal weather events. This does not include weather or natural conditions that are common enough to be foreseeable in that location—for example, hurricanes occurring during hurricane season in Florida.
︎What is not covered
Everything else. This Policy only allows for cancellations for the Events described above. Everything else is excluded. Examples [BELOW] of situations that this Policy does not allow cancellations for include: unexpected disease, illness, or injury; government obligations like jury duty, court appearances or military duties; travel advisories or other government guidance (that fall short of a travel ban or prohibition); cancellation or rescheduling of an event for which the reservation was made; and transportation disruptions unrelated to a covered Event like road closures, as well as flight, train, bus and ferry cancellations.
DOES ANYONE ELSE INTERPRET THIS DIFFERENTLY?