Airbnb paying 25% based on your cancellation policy?

Or in other words, anyone who doesn’t agree with you, or your viewpoint?

:no_mouth:

JF

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so much for the moderator controlling political opinions…I tend to agree with the OP…I come here looking for answers that pertain to my business (NOT ‘political’ answers either) or just to vent a little about the trials and tribulations of having an Airbnb… I do not come here to hear others’ political viewpoints, any more than I spout my own.
I’m disappointed.

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How do we know what we get from this 25% thing, if anything? I had strict and I had all cancelations and I don’t see any income coming through in my reservations. How will this work?

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You will get “an email with more details in early April” explaining the details, but from what I read, it looks like you’ll automatically get up to 3 separate payouts (1 per month) for COVID cancellations between March 14 and May 31 where you would’ve expected some payout if Airbnb hadn’t changed their policy.

https://www.airbnb.com/resources/hosting-homes/a/250m-to-support-hosts-impacted-by-cancellations-165

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Punishing hosts that are more generous with their cancellation policies is grossly unfair. WHen this is over they will be begging hosts to have policies that are not strict…

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I don’t see it as punishing at all. Pretend that they’re just a booking platform, helping you to advertise and collect payment from guests. You set your flexible/moderate cancellation policy. Pretend that AirBNB did nothing and people cancelled because of CV. Why should the booking platform owe you any money?

In this case, AirBNB is partially repaying hosts because these hosts with strict policies (who should have gotten 50% of a booking) had their own policies overwritten by the booking platform. We had zero say in the matter, and many had already worked out their own deals with their guests to change their dates.

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The moderators don’t control political opinions and I feel that’s fine. And others are welcome to express a different viewpoint. It’s one thing I like about this forum. And political opinions aren’t something that normally enters into discussions here, but at the moment, the lack of responsible leadership in the US is leading to many more deaths than necessary, which is a travesty. And quite honestly, this isn’t about politics, it’s about saving human lives. A head of state who brags about his coronavirus press conference ratings while Americans are being piled up in body bags is a danger to society,
If you don’t come here to hear other political viewpoints, either don’t read them, or don’t come here. No one is forcing you.

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No problem with that. I won’t be back. Not that it matters a lick to anyone.
And how can you tell me to ‘not read them’ if they are buried in a post, like yours is…?? It’s too bad tho, I really got quite a bit from many hosts experiences. I personally don’t feel it’s anyone else’s business how I feel politically…to each his own…

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I agree with you. there are a lot of trolls on this forum
I’m also leaving

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Bye Felicia X 200000000000

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Valid statement and it puts it into perspective for me.

I am host with “strict” cancellation policy and have had a guest scam their way out of a reservation for medical reason that was not legitimate and they got all of their money back. I don’t think I am the only Host with strict cancellation here who has had this type of experience either.

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Please don’t let the metaphorical door hit you on the arse as you depart.

Adio,

JF

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We all lost the reservations because of events out of anyone’s control. Cancellation policies had nothing to do with why reservations were cancelled.

Air Bnb promotes more generous policies, then treats those of us who took more of a risk like we did not lose anything.

People with strict cancellation policies are no more deserving the the rest of us.

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Thanks for the information really helpful @Brian_R170

My personal opinion is that Airbnb isn’t doing this to be nice. They’re doing it because they are going to get sued over it, and because their lawyers have analyzed the arguments and the potential cost. It will be quite telling if hosts have to forgo any opportunity to join a class action if they accept the payouts.

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I agree. I’m expecting them to both change their cancellation policies and start charging extra for moderate and strict. Note that in the case of the “Super Strict” cancellation policy, they already charge 2% extra and they have now disabled the ability for new and existing listings to use it.

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I don’t disagree with you, but as @Brian_R170 suggested, I don’t think they’re doing this out of the kindness of their heart. They’re doing it because they gave hosts the option to run their business a certain way, and then took it away. They’re also up against VRBO/HomeAway which did not force any such 100% refund regardless of how a business was operated.

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Sure … why pay hosts until it is MAYBE in their best interest to do so - and float OUR revenue as part of their cash flow. One more perfect example of air taking care of #1. I am not impressed.

Completely agree. I’ve heard there already big groups doing class actions against them for breaching the policy’s we had with our guests around the hosts cancellation policys.

Any litigation will end up going through the courts for years. One comment I read from an unhappy host was:

They changed a policy for us without our permission. These were contracts with our guests. Airbnb had no right to change them.

Well, when you signed up with Airbnb, you DID give them permission:

9.5 In certain circumstances, Airbnb may decide, in its sole discretion, that it is necessary to cancel a pending or confirmed booking and initiate corresponding refunds and payouts. This may be for reasons set forth in Airbnb’s Extenuating Circumstances Policy or (i) where Airbnb believes in good faith, while taking the legitimate interests of both parties into account, this is necessary to avoid significant harm to Airbnb, other Members, third parties or property, or (ii) for any of the reasons set out in these Terms.

Every word spoken by young master Chesky in his webcast will have been double, nay triple checked by their legal team, nothing he said (in respect of liability) will help any class action.

JF

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