I am looking for advice for how to handle a pushy guest. This guest is checking in tomorrow. It is a group of 4 people, apparently business colleagues, although the guest said they are driving all night from Las Vegas to San Francisco, which seems odd for a business group.
Anyway, here is the rundown of demands so far.
First instance is he asked for the exact address of my home prior to booking. I told him no, and repeated the same general area info that appears on my listing page.
Second instance he asked for an “early morning” check in. I told him he would have to book the previous night if he needed to check in that early. My check in time is 4pm, but I said he can come at 2pm if needed. No earlier.
Third instance he asked if he can come at 10am, because he’s driving all night. I’ve already told him “no” clearly. He says he uses airbnb all the time, and hosts always let him check in that early. I told him no again, and restated that the house will not be ready until 2pm
Fourth instance he asked if he can just access 1 room at 10am, so he can nap for a few hours. I said no, again. I restated that the house will be ready at 2pm. I explained that 2pm is already pushing it, as my usual check in time is 4pm. I said that my cleaners simply cannot have it ready earlier. I told him that I would text him as soon as it was ready.
The guy hasn’t even checked in, and he’s already gotten on my last nerve.
What should I do? Should I call airbnb and tell them I feel uncomfortable with this pushy guest? Advice?