So i don’t have the skills of Guthend, and his infamous polls, but I’m curious …
Anyone else experiencing different format of guest reviews / comments in 2021?
Only in the last month have things gotten weird. One guest marked us as a 4* but left a good comment on the review. We’d received no feedback of anything being wrong so I started sluething. He gave us a 3 for accuracy and his comment was “stove gets too hot and should be replaced”. It’s 6 months old. And GAS. 🤦
Another guest marked us a 4 for cleaning and marked “kitchen” so I contacted her immediately. She said “oh the house is lovely, we had a fantastic time” and then “I just couldn’t find all the measuring cups” There are two sets and they are all there … We checked. 🤷
Makes me wonder if the hamsters at ABB have fecked with the review questions again?