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I’m looking for advice on how to write a ‘can’t recommend’ review for something I find unpleasant to talk about, which is my guest’s approach to hygiene. I’m going to lay it out here. Spoiler - this is pretty gross (in my view) so please don’t read on if you’re faint of heart.
I’m eyes wide open about people having sex in AirBnB properties, and am fine with a bit of cleaning up, otherwise I wouldn’t have taken this on. However this guest not only left a used condom on the floor of the bedroom (classy), she had decided to have sex during her period, which she apparently resolved by laying 3 white towels across the bed before intercourse. The towels cannot be saved. As I say, I’m fine with dirt, less fine with picking up used condoms from the floor and cleaning copious amounts of menstrual blood. Am I too precious to be a host?
My question is, fellow (and expert) hosts, is what level of detail is appropriate for a review, to communicate the issue to fellow hosts. This was discourteous and a bad way to treat a home, but I don’t feel I can leave this is as a permanent and public review for her on her AirBnB account, no matter how factual. That would be humiliating and awful for her. I personal messaged her to say this was inappropriate, by the way.
As a host, I think it’s way too detailed to write about and frankly, quite personal. Maybe you’re not even allowed to mention such info…? I don’t know, would check.
I would mention that she was VERY dirty and careless.
That’s helpful thanks. I do want to try to characterize the issue without the specifics. I was struggling how to word because generally specifics are important when you’re being critical, to have authenticity.
I think you can mention the towels stained with blood and the used condom on the floor, then people can put two and two together.
She’s already embarrassed herself by leaving your place in that state
Also put a request through for the cost of the towels
I would use the framework of her not managing her personal hygiene well enough, with respect to bed linen and towels. If you then do mention the condom, people will know exactly what you are getting at, but the first sentence will probably do enough of a good job.
Definitely mention the disrespect this person showed for your personal home.
I bet that crap goes on all the time in hotels, which your guest obviously thought she was staying at.
I might say
Cannot recommend xx. Her disrespectful behavior toward my home, my bed linens and my towels was inappropriate and rude. The floor was littered with the corresponding latex rubbish as well. Thumbs down.
Bring a plastic mattress protector with you next time, you gross little squid!
That last line was just my opinion, not meant for the review.
When leaving a review, there are two options of “private” information. One is after you’ve left the public review you can share something with the guest, and after you do that, there is a place to share with Airbnb something that is then NOT shared with the guest. Maybe you can put something in there???
How about just saying she left the sheets and towels soiled and ruined. That way it’s not mentioning too much personal info but getting the point across.
I mean… If I were that girl I would say, sorry dear not tonight, I have …my …Aunt Flow visiting. And I would not use someone else’s towels for my …Errrrrrr…activities.
Oh and by the way, you can get PG during your period so I’m glad they used rubbers!
Call me perpetually naive, but you keep mentioning a female guest, and nothing about her…male friend. Was he a registered guest? Did you meet him? Or did he get there with a ladder and an open window?
Yes good point, Mandi. She was the sole registered guest, in the city ‘to visit family’. I don’t know whether the hook up was opportunistic or the whole point of the trip. In either case, I’m not a fan of having unidentified people staying over. One more point for the review. Can I say ‘really, REALLY can’t recommend’…
What, this was someone you didn’t have on the reservation?
You may want to change your rules now to say
ONLY the persons named and approved on the reservation may be in the property or in the apartment. No unregistered guests.
Since it wasn’t a house rule, the girl technically did not violate anything. But you can say in the review that she did not use good judgment and brought a man unknown to you for an overnight stay. You also should claim in the res. center for the additional nights for the dude.
