Wondering about Airbnb math on guest rating

I just had a guest having 4.5 rating from 3 reviews. I gave him 1* (one star) rating on ALL aspects after leaving. As a result, that guest is having now the same 4.5 rating average from 4 reviews :thinking:.
I wonder if Airbnb is taking all banned people from booking dot com and make for them a 4.5 rating result based on anything… We can see only the hosts stories but not the rating they gave so we have no controll… And even if you report a guest for documented bad behavior it looks like they keep him at 4.5 and kiss his ass to book again/earn commission. Did someone see less than 4.5 rating for a guest?

Because I use instant book, I don’t look at reviews very often. If I do, it’s when I’m waiting for a guest to arrive and because I’m pretty busy, it’s not often that I have the time.

But I’m pretty sure I’ve had guests with ratings of lower than 4.5 - or less, even.

Instant book is supposed to offer high rated guests, so maybe this filter was functional for a while…, so it was less probable for you, @jaquo, and those hosts under ā€˜Instant booking’ to see such persons… but it looks like they lately lowered the bar as I’ve seen in another post… or maybe they just delay performing maths behind their ratings just to let them to hit again :cry:, Airbnb grab the money, guest gain a good place to stay and host gain the damages…

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Well maybe maths just isn’t their strong point. I had a booking request from a guest with a 5 star profile. They said they were booking for colleagues, which in the UK is shorthand for tradesmen/builders. Not always a problem but inevitably messy and usually large vehicles. So I checked the reviews first and at least half were very negative comments so presumably those hosts would not have rated them 5 stars. Which begs the question why guests can maintain a 5 star overall with 50% low star reviews, whilst hosts drop immediately when they get a single lower embedded star review - even if all the overall ratings are 5 star.

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…When ā€œI never give a ā€˜bad’ reviewā€ hosts tilt the system against other hosts…

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Guests ratings also get rounded up, while hosts are rounded down.
These days I leave either a 1 or a 5 - I want it to show!

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