I just had a guest having 4.5 rating from 3 reviews. I gave him 1* (one star) rating on ALL aspects after leaving. As a result, that guest is having now the same 4.5 rating average from 4 reviews .
I wonder if Airbnb is taking all banned people from booking dot com and make for them a 4.5 rating result based on anythingā¦ We can see only the hosts stories but not the rating they gave so we have no controllā¦ And even if you report a guest for documented bad behavior it looks like they keep him at 4.5 and kiss his ass to book again/earn commission. Did someone see less than 4.5 rating for a guest?
Because I use instant book, I donāt look at reviews very often. If I do, itās when Iām waiting for a guest to arrive and because Iām pretty busy, itās not often that I have the time.
But Iām pretty sure Iāve had guests with ratings of lower than 4.5 - or less, even.
Instant book is supposed to offer high rated guests, so maybe this filter was functional for a whileā¦, so it was less probable for you, @jaquo, and those hosts under āInstant bookingā to see such personsā¦ but it looks like they lately lowered the bar as Iāve seen in another postā¦ or maybe they just delay performing maths behind their ratings just to let them to hit again , Airbnb grab the money, guest gain a good place to stay and host gain the damagesā¦
Well maybe maths just isnāt their strong point. I had a booking request from a guest with a 5 star profile. They said they were booking for colleagues, which in the UK is shorthand for tradesmen/builders. Not always a problem but inevitably messy and usually large vehicles. So I checked the reviews first and at least half were very negative comments so presumably those hosts would not have rated them 5 stars. Which begs the question why guests can maintain a 5 star overall with 50% low star reviews, whilst hosts drop immediately when they get a single lower embedded star review - even if all the overall ratings are 5 star.
ā¦When āI never give a ābadā reviewā hosts tilt the system against other hostsā¦
Guests ratings also get rounded up, while hosts are rounded down.
These days I leave either a 1 or a 5 - I want it to show!