My name is Linda and I am a Masters student at the University of Oxford’s Internet Institute. I am conducting a research project on outsourcing practices among Airbnb hosts for a course I am undertaking this term. I am interested in understanding why Airbnb hosts choose to use third-party services for tasks such as booking management, listing management, cleaning and interior design. I have been reading some other posts on this forum, but there are some things that I would like to understand better, with your help.
Some questions to start discussion:
- Why have you chosen to use or not use outsourcing services?
- Are there particular services that you think are better outsourced or not (i.e. some tasks that you would never choose to outsource)?
- Why do you think other people use outsourcing services? Do you think it’s more common in certain locations, or for certain services?
- Do you think outsourcing services offer value for money?
Please remember that as this is a public forum, your responses will be public and associated with your username, from which you may be able to be identified. Alternatively, if you would like to provide a comment privately, please PM or email me (below) with your thoughts.
Anything you say will be reported only in a general way in my final paper and will be fully anonymised. This research has been approved by a research ethics committee at the University of Oxford. If you have any concerns or questions about this research, please PM or email me at linda.ma [at] oii.ox.ac. uk, and I can provide you with an information sheet with further detail.