I know exactly what you mean. I get the same thing. All of my guests know when check in time is. They would not have booked if they hadn’t have looked. And with other listings sites these guests sign an official contract stating the check in/out time - so it is in their face.
I used to ask guests the day before arrival if they knew their ETA - that way I could be sure they are greeted on time for the quick tour and key. Then I noticed more and more would almost not respond or I would still be hunting them down for a response the morning of arrival. In reality people just hoped they could show up and make their way in. But I was always able to hunt them down. But they wasted my time since I was busy cleaning for them that day.
So I moved it to two days out to ask - that way there were no excuses or pretending to not receive my message. Then people would say “Oh - we’ll be there at 1 or we’ll be there at 3” - NO! The questions was what is your ETA based on the check in time - a friend told me I might be indicating that they can come early by not restating the check in time. I thought about that opinion for about a minute- but then I knew in my gut it was just a way to try to be manipulative.
Oh, and then when I would reply back - BTW check in isn’t till 4 then it would be crickets. So then I would contact them the next day because I didn’t receive a response. So then it would be “well we’re going to be in the area around noon so if we could get in early that would be great” - So then I would have to text back and say my current guests are not leaving till 11 this morning and my turn around is so tight that it is not possible to check in earlier than 4. - Sigh…
So now I have to tell every single guest two days before that I have guests checking out 11 on the day they are arriving - I don’t care if they question my calendar because they don’t know if a friend is staying there. Anyway, I also suggest the nice park down the street, or the nice grocery store down the street to kill time. If it’s someone I sense who will show up early anyway…I tell them no vehicles are allowed on the property before that time.
I recently emailed one guest after telling him guests were checking out same day and he told me he would be there at 3:30. He said “we are always early.” - and he asked me for the address. I emailed back within the hour and let him know not to arrive on the property early. I also noted the address in this email. I even closed the front gate at 3 p.m. the next day because I had a feeling he was going to barge his way in. Well he opened the gate (there’s no lock) and his entire family is jumping out of the car and walking around the front yard at 3:20. They were asked to leave and return at check in. Then he asked permission to walk around the property. He was told no and they left. When they returned at 4 all hell broke loose. He pretended not to receive my email, and says he found the address by looking up pictures on Flipkey - all a lie.
Another guest who lives an hour or so away said they would be having lunch in the area and wanted early check in. I told him if it was ready early then I would text (back in my nicer days). Well I happened to get finished early and just as I pulled out of the driveway they pull in. What they did was drive from their lunch area, park at the grocery store, and called my partner and asked him if he minded if they went over. He was caught off guard at work and just said “I don’t care.” He was NOT thinking about if I was even done cleaning. My partner knows never to ever again give permission to a guest asking him for early check in. The guest needs to go through me. So, yes most of the early check in is just a ploy to try and get in early.
I will only try to accommodate a guest if there is no same day check in AND they are traveling overnight with no sleep. Sorry but leaving Florida to hop on your plane late morning is not an inconvenience.
I used to sit there and wonder why so many people would just arrive to an area 4 hours early and almost whine like they are stuck. Like Sandy, there are plenty of things to do in my area. And many of guests are not traveling far. They are making the decision to hop in their car at 9 a.m. knowing they are arriving at noon - and will have 4 hours to kill. Then I realized it’s always been a ploy.
I hear horror stories on other sites about guests trying to get in during the morning and walking in on guests who haven’t checked out. Or they drive all night and show up at 5 a.m. and wonder why they can’t get in and other cars are parked in the driveway. Unreal!