Hosts differ in their approach to reviewing guests. The consensus here is that you should write a factual review for every guest, and I agree with that. After writing a factual review, I’d like to understand in what scenarios other hosts have given less than five-star reviews.
If I am willing to host the guest again, I give them five stars. If I am not willing to host them, I give them less than five stars in scenarios such as these:
- leaving the place excessively dirty or permanent damage to furniture/appliances. I don’t expect them to do dishes or neatly put everything back in place.
- not providing approximate check-in time when I ask about it a couple of days before arrival.
- asking for a free night in the form of an early check in or late check out e.g. 10 am check in or 5 PM check out.
- repeat demands for refund/compensation
- asking to provide hotel-like services such as daily housekeeping, and concierge services like reserving an activity or rental car for them.
- requests to break house rules after booking rather than inquiring before booking e.g. asking to bring a pet after booking rather than inquiring before.
- communicating with excessive typos and writing in a manner that is difficult to read and understand
- repeated requests/demands for things that are not offered in the listing e.g. portable stovetop, bicycles, beach gear, desk