Welp, got my first bad guest. Advice on a review?

What kind of dictate is this? I clean better than anyone I could hire. It is included in the room rate. It does not make me the least bit miserable. Yes, I consider it part of my job. My guests give 5 star cleanliness ratings and specifically mention in the written reviews how immaculate it was. And almost all of them leave it in not only good shape, but very clean and tidy.

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Remind me how you know what ‘the very last minute’ looks like? It is plus two weeks but at what time of day?.. cheers

Exactly 14 twenty-four hour periods from the time you got the first prompt to leave a review.

I have luckily never had to employ this strategy, but apparently there is a countdown timer next to your Inbox message stream with the guest, which changes by day, and then counts down by minute in the last 24 hours.

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You don’t have to do this. The AirBnB terms of service for guests includes (bolding is mine): 4.1 Your Responsibilities . You are responsible and liable for your own acts and omissions … For example, this means: (i) you are responsible for leaving an Accommodation (and related personal property) in the condition it was in when you arrived,

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Hey, if cleaning vomit is your thing, go for it. I’m a great cleaner. But do I wanna spend my time doing that? No. When you personally clean after guests, you’re the maid. Not the host. Big difference. And eventually, you start to resent it. Give it a year or two and get back to me.

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I’ve been hosting since 2016, so you can shove your presumption and arrogance. My guests don’t leave vomit or any other disgusting things for me to clean up.

Doing one’s own cleaning makes one “the maid, not the host”? What a ridiculous thing to say. As if hosting doesn’t involve all sorts of different tasks. Bookkeeper, shopper, interior decorator, laundry stain expert, local guide and restaurant recommender, the list is endless. I suppose if I replace a worn out washer in the sink faucet, I’m now the plumber, not the host?

Just because you don’t want to clean yourself, and started to resent it, doesn’t mean that extends to others. Offering advice and relating your own experience is not the same thing as making blanket statements as if they are incontrovertible facts and demeaning those who don’t do things your way…

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Congratulations. Check further up in the thread. Vomit. Food on floors. Blood on walls. Stains. You like doing maid service? And have perfect guests 100%? Go for it! But if you’ve been at it since 2016, I don’t believe you’ve never had a guest who was dirty, careless, or abused your space. If that were the case, why would you even be on this thread?

It’s true that I resented cleaning in this case, but most of the time when I come into my apartment after a guest, I look around in amazement at how neat and tidy things are, and I often feel vaguely guilty for taking a cleaning fee! And then I put on tunes and start scrubbing shower walls and it takes me to my happy OCD place :slight_smile:

I guess I’ve been spoiled by good guests so far. Let’s hope the trend continues.

What bothers me more than cleaning up after people who have paid for said cleaning is having to deal with a cleaner who is being paid to clean and isn’t doing a good job. So this is better for my own happiness. But that’s just neatnik me! I totally get that for someone who doesn’t like cleaning, it would get old real fast.

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Oh, now I’m a liar? And you now are the arbiter of who can participate in threads and under what circumstances?

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Guests hardly ever read instructions/house rules online. Save yourself the hassle. Leave important details – internet, garbage protocols, etc. – printed out in the suite, clearly stated. If you want guests to take notice, you have to spell it out for most of them.

Exactly. I actually have a cleaner who cleans the rest of my house every two weeks. But she’s not nearly as thorough or efficient as I am, and I choose to clean the guest quarters myself, so I know it’s done right. If I have to go around and check on someone else’s work, I might as well do it myself. And if guests feel their space is less than really clean, they are more likely to start looking for other things to complain about.

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your disdain for this job is kinda awful here. as a stay at home mum I pretty much was “just” the maid, cook and taxi driver for over a decade. Your attitude is why motherhood is looked upon with such disdain, because people think they are ‘better than that’. We live on a farm, nothing is “beneath” us. I’ve unclogged the septic system to save us a probable $700 bill, it was a gross job but I have a lot of respect for those who do that type of work. Swanning around being the “host” is clearly an important status level that you enjoy, and you do you bruh.

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Yes. Good cleaners are indispensable. But they need to be trained to your OCD standards. Takes time and patience. I like the towels and toilet roll edges folded and Kleenex tissues arranged and flowers/ cushions/ pillows/ comforters/ outdoor seating set up in a certain way. Guests love it. Makes them feel pampered, cared for, and special.

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No one is “dictating” – you don’t want suggestions, have all the answers, don’t subscribe to this thread! If you want to clean after your guests, knock yourself out. But being a great cleaner and a righteous maid service are not synonymous.

That doesn’t sound like a “suggestion” to me.

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Then don’t bother taking it. Happy Maid Servicing!!!

That must be why they call you Muddy!

I was about to click on another thread since I felt, about 20 posts back, this informative one had run its course and then low and behold - ‘The Person with the Perfect Plan’ - arrived in the nick of time to revitalize it. We should all feel very fortunate. LoL

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:joy: This devolved quickly. Flame wars, Airhosts style!

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ha, oh I’ve seen worse here.

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