Walking tour in lisbon

Hi all,
does anyone of you know how to deal with AIRBNB ASSISTANCE?
They want to cancel my experience because I don’t reach the minimum average point of 4.7. My experience is 4.65!
How can I do?

This a forum for hosts not connected with Airbnb, so I am not sure we can be of much help.

I can only suggest you contact the person you have been liaising with at Airbnb experiences to date.

Contact your Experience coordinator or whatever the job title is… Regular Customer Service will not be any help.