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EDIT: It’s super easy, the email is written for you (with a space to add your personal story of how CV has effected you as a host) and sent to the appropriate reps. You just need to input your address/zip.
If you didn’t receive the email you can send the form through airbnb here: https://actnow.airbnbcitizen.com/ogjAyar
I took a minute and sent the email as requested. (I just received the email a few minutes ago). I urge fellow hosts to do the same!
Here is the verbiage from the email I received:
Here’s the thing - I don’t need a loan, and relieving me of a tax burden or sales when there are non-existent guests doesn’t help either. I just had Airbnb refund a guest from two weeks ago that cancelled her reservation after it started. They already paid me so now I’m in a hole of $400.
I received this yesterday and plan to write a letter today. For many of us, short term renting is a business and not a hobby or a way to supplement income. A low interest SBA loan will make a a huge difference to me if this goes on for many months.