Is there a way to check if the guest paid the booking on Airbnb? I know Vrbo gives the exact date when the guest pays but I could not find it on Airbnb. So if a reservation is “confirmed” on Airbnb, do I assume that the guest already made the payment? The reason I ask is because after I altered an already confirmed guest’s reservation to add another day, I got this message from Airbnb:
“The attempt to charge your guest, ***, for the amount due for reservation *** was unsuccessful. The reservation is still active at this time, and we’ve sent *** an email alert with a direct way to pay the balance.
If your guest successfully submits payment, we’ll send you a confirmation email right away. If you have questions about the payment problem, you can reach out to your guest.
If your guest doesn’t successfully submit payment or if they cancel the reservation before making the payment, Airbnb isn’t liable for issuing your host payout. If you prefer to cancel the reservation, you can [cancel without penalty] at any time before the trip begins. If the reservation has started and you’d like to cancel, please [send us a note].
We appreciate your understanding.
The Airbnb team”
I have yet to received a confirmation email from Airbnb that they paid. But when I look at the reservation (2.5 weeks away), it was updated with the new dates and it shows “Confirmed”. If guests don’t pay I surely don’t want them at my place. Now I have no way to check to see if they pay unless calling Airbnb, which I’m not fond of because of the long wait time.