Have you read the latest Terms of Service?! They put the host completely at risk, specifically Travel Issues, Guest Refunds, and Host Guarantee Terms and Conditions.
The Hotel Lobby may be a mega-giant, but there is a significant difference. Airbnb Hosts are not hotels. Many of us host guests in a portion of our homes. There are conditions different from hotels.
Be ready to take a video of the premises just before the guests enter the door, since they can claim the listing:
(i) is not generally clean and sanitary (ii) contains safety or health hazards that would be reasonably expected to adversely affect the Guest’s stay at the Accommodation in Airbnb’s judgment, (iii) does not contain clean bedding and bathroom towels available for the Guest’s use, or (iv) has vermin or contains pets not disclosed on the Listing.
What’s to say a guest doesn’t create the unsanitary, health hazard, non-clean bedding, etc. in a photo and create a “Travel Issue?” What do the hosts have to do to protect themselves, because Airbnb has left them hanging, and Airbnb is not going to police these issues. It’s a liability to them.
Then the new Guest Refund policy! There is no reason now for the hosts to set a cancellation policy, because Airbnb and the guests are now controlling it.
Read this section, because it is where Airbnb connect the host to reimbursement for Travel Issues:
Minimum Quality Standards, Host Responsibilities and Reimbursement to Guest. The rights of the Guests under the Guest Refund Policy supersede the cancellation policy established by a Host.
My strongest suggestion is that before you book anyone, you ask them to confirm your listing on Airbnb, that it is a fit, and disclose any other idiosyncrasies. Airbnb would like hosts to Instant Book or pre-approve, but that now is an extreme risk to the Host, who hasn’t communicated with a guest, and ascertained explicitly that they understand the listing and it is a fit for their needs. Now the host needs a freakin’ attorney!
It’s difficult enough, and costly, to get host Airbnb insurance, this is going to escalate those premiums since Airbnb is walking away from the host, and thereby liability.
I understand guests want clean, and safe places to stay; I would like that also. The descriptions in these new terms are so vague as to bias the guest against the host it is truly frightening.