Type of guest to avoid?

The guests I’d most love to avoid are the ones who have sex in a manner that leaves semen and blood stains all over the sheets, forcing me to spend loads of time pre-treating linens with Oxy and pre-soaking in bleach, sometimes for several days before I can put them in the washing machine.

Therefore, long-time, married couples are my favorite guests – which generally means older couples over 60… I’d rather get 4 star ratings over having to wear latex gloves to handle the laundry. Newlyweds and couples who are still madly in lust, regardless of age, please take your silicone-based lubes (hence, not water-soluble and doesn’t fn come out in the wash) to a more love-tolerant host.

7 Likes

My property is unusual - no tourist attractions are here. But I have nature, forest, creek, Amish farms… A lot of people who come to my house are from NY, Philla and Washington DC. They just come to get away from big cities. I just do not like couples who came for only sex. It is running water hitter non stop, they are sitting home non stop…

1 Like

LOL! I have had the some of the worst guests in that age bracket! Older are more respectful in general, and more appreciative!

Chicago… ewwwwwww!!! Yuck! I have a new appreciation for hotel maids now! Especially since I basically have become one. :slight_smile: I have found my dark red sheets have worked the best. No stains showing… But yeah, GROSS.

BBM, I was a former Travel Tips writer for USAToday. That might have been one of my stories… :wink: . It’s what I did for peanuts before AirBnB came along! :slight_smile: It’s called content writing and thankfully it has gone away because they totally took advantage of writers. (We use pen names because we professionals don’t want to be associated with junk writing but we still need the money. Yah I’m a hack. I admit it. :slight_smile:

Fortunately I am a Fodor’s Travel writer now. They pay writers fairly. :slight_smile: Back to my duties, as the the new book is due on September 21 and I’ve barely just started.

1 Like

Not being ageist, but this is what I am talking about. During a recent older couple’s stay, I provided extra snacks, toys for their grandkids (not part of the trip), guidebooks, provided directions to where they want to go, carried their luggage in. They even warmly thanked me in person before leaving.

And this is what I got for the review (5 star review thank god) but the actual content is “host was home to meet us when we arrived,showed us round and handed over some brochures.”

tears. lol. some times older generations don’t know how to leave reviews =.=’’

oh ya I also bought a foam mattress topper because of my concern they may find the bed being hard.

Wow you EuphoriaSoul, that cuts. But yep, older people really can be hard to please. Its possible something didn’t live up to their expectations. But definitely no thanks for having them in your home in that review. It’s like you were a robot programmed to provide a perfunctory function, and they didn’t view you as a person opening your home to them, just because money was exchanged. I think it’s because older people can be very concerned with expenditures, and how each expenditure lived up to expectations. I find this to be true regardless of whether they have a lot of money or not - possibly even more the case when they have a lot of money. I presume they were comparing you to their usual favorite accommodation in the price range such as best western or whatever it is that older people like to use, and were strictly comparing an analysis of what they got for their money. But they certainly did not get the heart of the operation, and that was not just a cost savings, but a unique experience. Some older people are really not interested in a unique experience.

I know my father in law and his girlfriend (they are in their eighties now), only like to stay at comfort inns, I remember on his trip to NY, he would repeat over and over how he liked that they could get their raisin bran in the morning which they liked, and a bagel, and a muffin. He would say this over and over, as if nothing else mattered (location, size of room, comfort of the bed, friendliness of staff, cleanliness). Till my husband and I would walk around saying ‘a bagel and a muffin!’. They wanted us to stay with them in NYC for a couple of days while they were here. We told them there were lots of better hotels in great locations, better pricing, really big rooms for NY. But no, raisin bran, a bagel, and a muffin… When the trip came, we were assigned to our rooms in the comfort inn. They were quite literally the shoebox you hear about. You could barely get around the bed (only on one side, and nowhere to put the luggage. Tiny with a capital T, and dark as sin, because it had no window! Now, this room had cost them $400 a night. All because the name ‘comfort inn’ made them feel safe. Not up for a unique experience, but I think they got it anyway, even if they had to squeeze into a tiny breakfast room perched on seats that we’re designed to make sure you wouldn’t stay, and got that raisin bran, and a bagel and a muffin. We could have got them rooms for half the price, four to five times the size at least, and probably got them the raisin bran and bagels and muffins too - and a lot nicer than comfort inns ones. But, it was no use arguing, it wasn’t going to happen. I will also add that my father in law is an avid reviewer. If they bend over backward with room upgrades and all kinds of things for him he will rave about the wonders, but one place that changed hands, and no longer assured him the top floor sea view every stay got a scathing review and he stopped going - it appears that because he had been given free upgrades before, he felt he was entitled to them forever more - never intending to actually pay for it mind you, it’s just that well, he’d written some alright reviews and felt he’d singlehandedly improved their business.

Anyway, I’m really going on this time.

I dislike the people that come up to sperm all over everything. I’ve had some shockers. Really people if that’s all you want to do, get a hotel where you are an anonymous face and where they have industrial laundry facilities (or send them out). Don’t use someone’s home so that the host has to be a party to your business, and then has to review how good you were as guests. Clearly you were vile.

3 Likes

Euphoria, that is sad. And one reason why I stopped going the extra mile for guests. Just no appreciation… only reason to do it is personal satisfaction or to get a better review and if you don’t get either, just cut out the extras. You were too nice to those clods.

1 Like

Sandy, periods on the sheets too, just gross. Please buy a pack of damned kotex if you think you may have leakage or bring your own towels to soak up the extra. Yuck. Bodily fluids, toilet stripes, sink spittoon remnants, and hairs (eww) are the bane of my existence. :frowning:

1 Like

Yes, I haven’t had the red variety yet thankfully. But the rest for sure. one particular woman spat her toothpaste all over the basin so that it was completely coated in a thick white sludge of dried toothpaste after a few days. It appears she had never heard of aiming for the hole, or rinsing the toothpaste down afterwards. What people do never ceases to amaze me. Then I start to wonder what their homes must look like.

1 Like

The worst guest for me was a low rank military guy.

Yes, I have many older guests 55+. While almost all have left nice reviews and seemed happy, it is in the STAR markings that they hammer me! Just like you, I get 5 stars on everything from all people under 55. But the elders, they leave 4’s where all others leave 5’s. Yes, they think I am the Hyatt Regency! I am not, nor do I charge those prices. I like elderly guests, but you are correct, they will down mark you on everything in the Stars.

3 Likes

Yes, that’s my experience. I just LOVE the 20’s crowd. So nice, friendly and give glowing reviews. They seem happy for a clean, secure room in a beautiful home, and access to all the TV channels. They seldom cook. Love them.

3 Likes

Yes James, couldn’t agree more. The older people are often more tidy, but we just had a couple that ruined the weekend for other guests. For the first time, our guests literally avoided our breakfast spread, because the Weinsteins were parked at the table from early till almost midday, and after the first day, when they made some of our guests really uncomfortable by complaining, overpowering conversation, and just not being the kind of people you want to face in the morning, the other guests just avoided eating breakfast at all. It’s never happened before - ever. Both the younger couples had coffee cups in their rooms, as just one of the couple would go and brave facing Mr Weinstein and escape coffee in hand back to the bedroom. If the woman hadn’t had a picture that I’m pretty sure isn’t even her up (it is someone in their 20’s -prossibly the daughter), I would have at least known what to expect, and could have realized that this mix of guests wasn’t going to work. But how can you guess that someone is going to be an *hole?

Aside from that we had non stop requests. It was so demanding hosting them, that I will never accept guests that are over 50 again unless they do something fantastical to convince me. Certainly not anyone without multiple reviews saying ‘self sufficient’. They seemed to want to subjugate us all the time as if giving them a great place to stay wasn’t enough. They tried to scam us into giving them a discount by acting unhappy. They wanted special treatment as well, so that we had to work to earn their money by running around after them all the time. You know what? If I’d have known what it was going to be like I could do without that money thank you. And I wish we could have chucked them out on the first night. Even on checkout the guy wasn’t going to quit. They wanted to leave their bags to come back later in the day to freshen up. My husband said no, because another second with them in the house was beyond unbearable. He said we were going out. He insisted. Now they claimed to have perishables, and that they simply must leave their bags because driving around with them in their enormous 4 wheel drive with AC would be an inconvenience. I suggested a foam cooler (thanks Kona). Next he is demanding ice. He doesn’t want to have to buy it he is saying, so we give him every bit of ice in our freezer. Come on dude, it’s at every service station for a couple of bucks. We don’t mind being hospitable and giving good service, but some people just don’t know when to stop. This guy was constantly at it, in your face wanting something. People need to get over themselves.

Our two young couples? Didn’t need a thing. Not once, and raved about how happy they were and how much they enjoyed their stay. I’m just hoping that the Weinsteins didn’t ruin the vibe for everyone and affect their stay.

2 Likes

Yes, I am overjoyed when ever some perky young 20 something messages me wanting to book. I know it will be pleasant. I only rent one guest room as well, so there is no mixing of parties. I know how that works though, as I was an employee at a specialist B & B with high prices and very well off guests. It was in a Light House Keepers home actually, from the 1880’s in perfect condition. Breakfast was gourmet and for 8-10 every morning. A real pressure test as they only employed 1 person to do everything.
Air B & B came along just after I built a new house with a large guest room for my family and friends, soon I turned it into a real money maker. I am very near Lake Superior and all kinds of trails and tourist attractions are just a block or two away. This area also is a Midwest tourist hot spot, so guest bookings are solid from May to Oct.

3 Likes

Sounds amazing! I will be visiting the area soon. Well done James. My goodness, if anyone has experience in the hospitality industry, it’s you! I hope you have great tips to share!

Sandy, I am blessed with being right in a tourist haven for people from Minneapolis metro area. The North Shore of Lake Superior. If you ever travel “the shore” as we call it, just search Air BnB and you’ll not miss me, as outside Duluth, there are very few listings. The traffic starts in early May, and goes till Fall colors peter out in Oct. Having just one guest room makes life easy! I will never get rich, but this is side income and very welcome. I also have a specialty home, built to a specific Scandinavian design, and a real European home. There are no other places like it, so being unique gives me a real heads up in the booking game. My former employer is only a couple blocks away down on the Lake Shore! The Light House B & B.
Paid us ten dollars an hour, to do everything from the meals, serving, clean up, baking, stripping rooms, all laundry, make up all four rooms, clean entire house, fill linen closet with clean laundry, receive evening guests! Just the laundry was mad! sheets, towels, bathrobes, pillow cases, hand towels for 4 rooms. I mean doing gourmet breakfast alone! Serving it alone! Clearing up alone! Then the entire house to do before 5:00PM. Trust me, it brought you right to your knees by days end. I left do to conditions, I asked for a cook to be hired so I could do the guests and the house, but they were too cheap! So they lost me, a 5 star rated host for them.

1 Like

Wow. Sounds amazing James! Yes, one guest room is a great idea. Your home sounds phenomenal. I will have to look it up for sure.

I am I’m always horrified by wages here because of what I was paid growing up in New Zealand 14-15, and Australia 16+. I was earning well over $20 an hour in my teens, and we barely got tips, it just wasn’t a thing - they happen more now, but not because staff need them (which is great, because I think that is exactly how we got to being so demanding of service staff - making them jump through hoops and entertain them for their few extra bucks - not everyone of course, but I’ve seen it, ew!). I truly believe it’s how we got to ‘the customer is always right’, and heaven forbid, now we have everyone reviewing businesses, and holding them to ransom for one wrong step with a scathing review. Some customers really try to weild their power as much as they can, and it can be pretty terrible to be stuck in that position when someone is working you for a discount. Not because there is anything is actually wrong, just because they have learned that if they complain loudly enough and threaten to ruin your business, they might strike lucky and get a few bucks off or a free meal. Alas that was my sorry lot to deal with this weekend. My second time - both times its occurred it has been older people pulling it on me, and also they really give you bad marks in the reviews. Ugh. Of course the system works sometimes too and I have always enjoyed the review system for the most part, but there will always be those that take advantage of systems.

Older grandparent guests are my absolute favorite – they don’t always give 5 stars on the breakdown scale but I totally prefer that to having to spend my time dealing with stained sheets.

I just turned down a 7 night request from a handsome Swede in his late 20s traveling with his girlfriend. My husband thinks I’m being crazy and that I should just delegate laundry to the cleaning person and add an extra $10 to her payment.

I’m actually considering just doing weekend stays so I get a break from guests for at least 3-4 days every week. I can’t believe I’m saying this after less than a year of hosting!