A guest just suggest that there were bed bugs in her room as she was leaving my home this morning. As I was so taken aback by her comment, I came to this forum for some information and suggestions about how to write her a message. (FYI - I don’t have bugs. I check thoroughly every time I clean and change sheets. Here’s what I wrote…
"Thank you for choosing my place. I thoroughly enjoyed meeting you and talking about art and creativity in all of it’s forms.
It saddens me that you would make such an allegation as you did when you were leaving this morning. You obviously pulled back the blankets and sheets and didn’t find anything in or around the bed or you would have stated that you found something. (BTW - everything, including the box spring, mattress and pillows, have protective covers on them) And despite seeing mosquitoes in the room, you assume the worst. I’m not a fan of ignoring what one can see, in favor of something not seen. The previous guest was in that room for a month. If there was an issue, she would certainly have said something. I don’t take your comments lightly. My home and my livelihood are open for scrutiny. I take very seriously the welfare of guests in my home. Not everyone has a background in entomology. Fortunately, it is very easy to find information on the internet. In doing so, you may find some comfort and discover that the issue was, in fact mosquitoes.
I truly hope that you discover a creative path that makes you happy."
At this point, I have no idea what she will say in her review. I’ve read this forum and am a bit scared that just the mention of those critters will end my Airbnb business. Not sure what more that I can do at this point. Fingers crossed for the next 14-days.