Just wanted to share something I discovered thanks to one of my last guests.
I always meet guests when they checkout and usually ask them to please write a review and to write it in their native language: I think a prospective guest is more likely to trust a review written by a guest from the same country (and reviews in several languages look cool on a listing).
But lately it appeared it has another benefit :not-so-great reviews get less exposure ! I now have one review mentioning noise in one of the bedrooms (first out of 47 stays)… but it is written in danish and let’s say I think I can live with a smaller share of the Danish market
Plus as Airbnb sorts reviews by language, reviews in “other languages” appear last !