Two couples coming from London together. The day before arrival, the lead guest (xxxx) asked to bring her cat. No; I have two aged cats of my own and they would not be happy. Four hours after check-in ended, I messaged to see where were they. My i-pad pinged immediately, with a dramatic message from xxxx; she was in hospital, but her friends had just arrived on the train, were getting into a taxi, and she would come down the next day. In the middle of messaging xxxx back, to say that her friends could not stay without her being present, my phone rang. It was her mate, but claiming to be xxxx. When I said you can’t be, she’s in hospital, she changed her name to a similar sounding yyyy. By now Mr Joan has taken responsibility for messaging xxxx, with me on the phone to yyyy, who therefore couldn’t communicate with each other to get their stories straight. On reflection, it was hilarious because they were so stupid, but we both separately told them, unpolitely, where to go and what to do.
We still sometimes wonder what they were up to. The Air CS was in stitches as he cancelled their booking for us.