I had guests arrive & alert me via my Ring doorbell camera that they can’t access the Check In Guide. Went to look - nothing on the App comes up, no Calendar, no messages, nothing. Same with the desktop website - Error code 505. Guest is reporting the same on their end. Co-host is reporting the same on his app & computer. Anyone else experiencing this? I’m in Miami, guests from Atlanta.
Yes, for me neither the website nor the app has worked in the past half hour +.
I just came on to post the same thing… I have guests trying to book. One has already requested a week where I know I blocked the calendar, I told them it was not available and now he sees the dates came up and has sent another request to book?
I did just join Twitter this week and have started following @AirBnB
will see how that works for updates…
Yes, site is down. Getting both 500 and 503 errors. Desktop version, I don’t use the app. Must be system-wide, I’m in Mexico. Jeez, this just happened a few weeks ago. Unbelievable. They need to fire their entire tech dept. and hire competent people.
Yes it is not working at all. Cant log in and when I called I’m on hold still for a long time.
And in Australia…
Yup… mostly down in Los Angeles. I may have had a little luck sending a message on the iphone app, but had to keep it short, if I wrote more than a very short message it went away. Can’t get to details, or see calendar.
I guess I get tonight off.
The site was down yesterday evening too. I don’t know how long for because I just gave up and didn’t try again. I’m going to say that it was at about 8 pm. EST. Not sure, of course.
South Florida - although it seems that location isn’t an issue.
The app is not down and since I probably get over half my bookings via the app I will still have to stay alert.
I managed to send out one message and to take note of the phone numbers of the guests arriving tomorrow.
More South Florida. Didn’t have any problem at 10PM EST last Wednesday night.
Website is back up for me now (US, 1:14 MST) and functioning normally.
Been hunky dory in good old España, no issues.
Yes, here in Boston it was down for a while too. Frustrating because I needed some info but luckily I always download the reservation as a pdf to a folder and found it there.