Switch to host no longer available?

[KKC]

@casitacresta

I will certainly avoid topics that bring a moderator to bear.

I read about 99% of the posts so good luck with that.

@casitacresta

the first instance I’ve run into where a moderator was belittling and demeaning to a member.

Just another of my many services, freely rendered.

Thanks for your amusing post.

[Jefferson]

@casitacresta

On ABB’s website there used to be a menu bar item “switch to hosting” when you log in to your account. It’s gone and the only way I’ve found to get to hosting is to add “/hosting” in navigation bar. The dumb-dumbs on help tell you to go to Profile and switch to hosting. Good deal if there were a Profile item, there’s not. If you drill a little further you can get to account which will take you to hosting but wtf!

Ok. So, I just took a detailed look at this. I assume that nothing has changed in the last 10 days?

1. Using BROWSER, it is fine IF you are on a tablet, pc, laptop with a “reasonable window width”. The site is “responsive” - your desired feature is very prominent:

2. Using BROWSER with narrow window (under 640 pixels or so), you are screwed. The option is Not There - you are 100% correct. Air’s QA totally missed it (shocking!). It seems that one would someone magically need to know to add /hosting after the url (then bookmark it).

Technically, most tablet/laptop/pc users should never see this, as it would be very unusual to use such a narrow window.

BUT (the plot thickens) - anyone using a MOBILE PHONE BROWSER - and NOT using the Air APP is screwed. They will not see an option to switch to hosting.

3. Using Air App (latest ver),
Using a PHONE with the APP, it is fine. Just go to Profile. Under HOSTING is “switch to hosting”.

Yep you TOTALLY found a major bug. They probably laid off some people who would have found this.

[Jefferson]

@casitacresta

thought it might be worth it to try and right some wrongs. Especially when I see all the frustration at no assistance from ABB.
Silly, stupid me.

Your frustration is certainly warranted. It is your time to spend. IMO, it may be better spent driving direct bookings and not worrying about what Air “should or could do”.