I am a Superhost trying to maintain my status and looking for others that have experience cancelling guests.
Here’s my experience. Two days ago I got in a bad cycling accident and broke my nose, got 8 stitches, and had a lot of road rash too. Luckily I was really close to home, unlucky when my partner saw the mess I was in - ended up falling, hitting their head and breaking a rib. In the ER, we sat wondering if we should cancel our guests arriving the next day since there was only a 3 hour window to turnover the suite and we were too injured to do it. Considering the guest had reserved a couple months in advance, was arriving from another continent and was on his honeymoon, it was a difficult decision. Luckily I had trained our son to do a turnover and he was able to come in, despite having to leave his real job to help us for a couple hours.
The question I have is whether Airbnb still would have revoked my Superhost status and would they be able to find a guest alternate accommodation at a moments notice?
Thanks for reading!