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Help! I’m a single female host in London, and I rent out my bedroom as a home share. I ask my guests explicitly not to bring people back, and it’s all over the house rules. My current female guest stumbled in very drunk at 5am just now on her first night and woke me up by accidentally going into my room. I then realised it wasn’t her, but a male she’d brought home, when I heard her talking to him. I confronted them both in the hallway, and he tried to explain he was just the taxi driver making sure she got home safely, but my CCTV camera showed me he’d been there for 15 mins, way longer than necessary for that.
I feel she put myself (and herself) at huge danger by getting so drunk and letting this random guy in. Would you kick her out? I can’t afford to lose her payment, and she’s 15 day stay, so it would hit her hard financially if I didn’t refund any of it. At the same time… I just can’t accept behaviour like this at all!
She has clearly broken rules and made you feel uncomfortable and unsafe. Call Airbnb and get her cancelled. She sounds like an unreliable drunk, she’ll leave the gas hob on or similar next!
I’ve talked to Air, they agree it’s bad, and will deal with her when she wakes up. I am so far agreeing to letting her cancel at 50% refund. No amount of ‘this won’t happen again’ is going to undo the fact that a strange man was wandering around in my flat and into my bedroom, and I think there has to be consequences or guests will never learn.
Wow this is crazy! Not okay!!
Good you had cc tv tho!
You did right in calling Airbnb and she needs to go. The quicker the better.
In regards to refund I’d hold my ground and not refund anything as this is completely unacceptable behaviour.
Glad you’re safe but this should not be tolerated!
Don’t give her a refund! She put you in danger! People like her undermine the trust of the platform. Have you checked your valuables? Let her ask for a refund via Airbnb according to your refund policy. If Airbnb want to give her more then they can do out of their pockets not yours. Otherwise you could offer her a refund AFTER you have rebooked her dates.
BTW as soon as she goes over check out with her sleep that’s another night! You’re doing her a favour because it will make her feel the consequences of her drinking - it’s not safe for her either.
Make sure you save the video of this for future reference. Also make it fully clear to her that you have a camera and maybe she will relay that information to the fellow. He might be innocent, he might have had robbery in mind and now that he knows the routine for getting in he might be back. A change of locks might be in order.
I guess we will find out what happened with payment in the morning. If I were you I’d add a lock to my bedroom door to prevent any future wanderers from accidentaly or purposely entering your room.
DO NOT GIVE A REFUND!!! “… it would hit her hard financially if I didn’t refund any of it”. That’s too effing bad! She screwed up big time and needs to learn the consequences of screwing up.
I’m giving her my usual 50% refund as it was a two week booking and a big chunk of money. If it was just a few days I would have asked for no refund. She was very apologetic, said it was actually a friend of a friend who walked her home and got pushy with her, and she was too drunk to deal with him. I still reminded her that she was responsible for our safety and not allowed to let people in, I’d told her that when she checked in.
I am just waiting for her to pack her stuff and leave. She tried to plead with me about the refund, saying this was all costing her $500. Airbnb were also quite pushy about that, trying to make me more lenient with the refund. What a mess!
The scariest bit of this was that he “accidentally” wandered into your room!! I would have been scared witless
If you are sharing your house for goodness sake at the very minimum put a night latch/security chain on your inside door!! Better still have a lock on your door so that if you are not around in the day you room is locked and inaccessible to visitors. No- one should be able to wander in!
I have a lock on my door and all the bedrooms (4) have a night latch on the inside.
Sorry this happened to you. I recommend changing lock as well. 2 years ago my male guest downloaded Tinder (dating app) on my phone (I offer mobile phone to guests). The guest brought at least two local ladies who stayed overnight without my consent. I was pissed especially because I found after he checked out. He forgot to uninstall Tinder. I changed entrance door key just in case.
Shame on Airbnb for trying to convince you to be more lenient. Do you suppose the shareholders who are making millions from hosts like you and me would ever tolerate having strangers stay in their home and accidentally stumble into their bedrooms? It makes me angry that this company would even suggest it. Where will they be when the inevitable happens and someone is actually raped in their own effing bed?
Even as a healthy male, it is scary having a stranger walk into your room at night. The only person that I have ever punched was someone that came into my bedroom and would not leave. A lodger bought a man home, as he was quite out of it, and the lodger fancied herself as a bit of a rescuer. He was naked, and would not leave, despite many requests/warnings. He even sat on my bed, to my absolute horror. Final ultimatum after final ultimatum passed, and I (fairly ineffectively) punched him. I called the police, they were very supportive of me, found his clothes, and ‘popped him on a train to Chichester’ (not a euphemism)
I read that in the voice of Alan Partridge. I once had a male guest who insisted on wandering around drunk and naked, refusing to go to bed. That was ‘interesting’, thank god Air were very supportive and got him kicked out. I wrote a whole thread about it.
