Hey all, had a fun twist to our AirBnB hosting experience. First off, let me state that after reading through the forum I’ve found the following;
- Against law to ask for documentation
- Against law to cancel b/c of service dog
- Against law to charge more for the service/emotional support animal
We have a strict no pet policy b/c we wish to keep the home pet free for not only our guests but our family (one of which has severe allergies) that uses it occasionally during the off-season and when available. I certainly do not wish to discriminate against those with needs, though wish to respect the well-being of not only my guests but my family that stays in the home periodically. Do I need to disclose that a pet was in the home to all my guests that have existing reservations and update my policy to say that a pet has stayed in the home?
Outside of this the guest has already asked for booked dates, sent a booking instead of an inquiry, requesting early check-in and really all over the place.
To my understanding, if someone at home is at risk of allergy or incident, the reservation may be canceled, though I’m curious about relatives that knowingly use the home with allergies and what you would post after the guest has stayed in the home…
Any input from anyone on here? Do I need to contact all my booked reservations and inform them of the service dog now that someone is planning to stay? I fear that someone with allergies will check in and have a reaction, where it then causes an issue with disclosure.
Anyone here with a strict no pet policy that has had a service animal stay and how they have moved forward with their listing and information/disclosure?
Thank you for all your input and insight, you all rock.