Hi everyone, I rent a room in the house I live in, and due to severe allergies/asthma of my significant other I cannot allow animals in the house. AirBnB’s policy says hosts can get an exemption to allow me to decline guests with service animals, but how do I get the exemption? Do I just have to call customer service now before I get any requests/inquiries, and do I have to submit a letter from a doctor proving the allergies?
“Host health or safety exemptions for service animals: If a Host is unable to host service animals for reasons such as the animal would pose a direct threat to the health and safety of a permanent resident at their home, Hosts may be granted an exemption if they notify us proactively.”
