I have a guest who wanted to ‘add’ a day to their reservation. I sent a change request, but they have not responded yet. Does this ‘block’ that day until change is approved? I am concerned that the request change will not happen for a day or so, and my day will be blocked for potential other bookings.
When you send over the request I would have said to the guest please confirm within 4 hours if you want to go ahead with the amended booking or I will withdraw the offer.
I always tell a guest if they want to amend the booking they should do so to avoid being in this position. @Rolf
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You are so right - ask THEM to do it is good advice!
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No, it doesn’t. It is open. You can verify this by looking at the listing’s page and clicking on that date.
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Just remember that if they make the change request and you accept it the 48 hour/14 day clock starts again, and that is a well documented way for guests to cancel penalty free in some instances.
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And that’s why I don’t accept alterations. To add a date I ask them to send a request to book and then I send them a special offer minus the cleaning fee.
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That’s the way to do it.
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