Self-Clean On-Arrival. New & novel approach. Seems to be working extremely well!

I’d have to agree with you on that- all these different products are just a marketing gimmick as far as I’m concerned. Body wash, shower gel, face wash, hand wash, etc. etc.- it’s all just soap. Which humans did just fine with for centuries. I put the same liquid soap in pump containers at the guest sink and the shower, that I refill from a bulk container. No guest has ever complained.

If guests are fussy about what “brand” they use, or feel they need 5 different products to get clean, they can bring their own.

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I am kinda shocked that this “clean your rental unit on check in” is a thing! I cannot even believe that Airbnb even allows such a thing…it’s pretty gross. Sleeping in someone else’s sheet and using their towels…eeeekkkkk, that is something out of a horror movie. I think it cheapens the whole Airbnb platform. I am really curious to see your listing, if you wouldn’t mind sharing.

Sure! In Australia, car insurance isn’t mandatory. Either third party (Others car damage) or full insurance (Your own car + theft/fire). I used to drive for Uber and they required it sadly, so I had it then, but not since. Insurance is expensive, and I’d rather pay for accident expenses directly than what is often more expense over time. I have a Tesla model X which is a higher priced car, and my daughter drives it but is very responsible. I will wear any costs for injury and damage if there was an at-fault accident, but I am prepared for that unlikely scenario. The alternative of paying (now $4k pa) in insurance just isn’t worth it IMO.

If I was young or not well off, I think insurance is helpful, but most of us pay more in insurance over time than we ever get back - which is how their business model works. So it pays to ‘take the risk’ if you can afford it - noting the risk is that you may have to pay more for a big accident. So long as you can afford it, and don’t plan on having many of them in a row - it works to essentially self-insure.

I am now based more in the King of Prussia in the USA, and here car insurance is sort of ‘more’ mandatory, but still not, depending on what state you live in. It is entirely possible to ‘Self insure’ in Pennsylvania but you have to fill a bunch of forms, and allow maybe 10k or something of your investments to be held in escrow or something. You can still earn on it, but you can’t withdraw it without releasing the self-insurance clause. So the government allows you to self-insure so long as you have sufficient personal funding - and set aside a small portion reserved. You can earn interest on it, and use it if you want, but a bit of hassle. I have not done this model as I earn more in the stock market, so locking up the funds doesn’t work out for me financially as bank interest is too low, and that’s how it works here for securing self-insurance funding. You can’t secure against stocks.

I think the insurance industry is terrible in USA especially. Medical expenses are just crazy high, and insurance is expensive for car or medical. Drive many highways here and so many signs are advertising ‘Better call Saul’ style lawyers with gold teeth and holding wads of cash, saying they will win for you. I kid you not. It’s a thing. I love USA, but some things are just … crazy!

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Goodness, that is totally not what I offer AT ALL!
Not sure where you got that idea, but Self-Clean is about the guests agreeing to do laundry, and who have fresh linen and towels easily accessible in tubs under their beds.

Most of them always do laundry, and always make their beds fresh. However, I noticed maybe one guest group each month or so might not make their bed fresh. I was surprised as you at finding this. But I guess we hosts are not bed police. We don’t ask for a marriage license before allowing a couple to share a bed, we don’t care if there are two women sharing or two men. (I hope).

I guess I could have a big sign up that Guest will be banned or fined if they do not correctly make their bed with fresh linen, but should we be the bed police lol? I think not.

I personally would never want to use a prior guests towel, and I certainly provide fresh towels to all guests. But I only sometimes wash sheets before sleeping when I am there myself. Because I know they were washed yesterday. If I am tired coming back late, I would certainly check them to ensure they are clean, and if so - I personally don’t care. I get it that some folk freak out and think all guests have leprosy or goodness knows what, but would you sleep in a bed after it was A) Washed yesterday, and B) It was your sister staying just one night. I am guessing you would not freak out given this.

Well, so long as you understand I don’t think it appropriate to be offering any sort of listing that wasn’t designed to have clean, fresh sheets - I hope you see it might not be a problem if some guests don’t care.

Further, I had a lady from GreenPeace staying once, who specifically said she would be checking the sheets and wanted to know if it was ‘allowed’ to not change if they looked, felt and smelt clean, and were washed very regularly (which they are). I said yes of course - I don’t mind if that is what you want. She explained how we are heating the planet and excessive washing was part of the problem, along with the excessive use of chemicals. She thinks it ‘eeeekkkk’ (did I get the right number of e’s and k’s? lol and pretty gross that humans are polluting the planet so badly. She was also telling me about a recycling program she worked in, where restaurants sell food in plastic containers that are sent back to be washed and reused. No doubt people could be all eeked out by that too, and prefer only ‘virgin’ plastic used for their meal. Same with recycled water from sewage, which is heavily processed. I get we might want to keep our mindset of what is clean, but if this causes untold earth pollution problems, it might be worth re-thinking.

But that all said, I do not think it appropriate to offer any listing that doesn’t have fresh clean sheets, as I do always. In a tub under their bed. I trust you see it not our job to be bed police if they choose not to bother though - and there is probably a case for this being good for the planet anyway.

But can I ask you - do you ever clean your unit? Do you ever wash sheets after strangers have slept in them? Scrub the toilet? Is it pretty gross and should be banned? Or is it ok for you, but just not ok for anyone else? A lot of my Self-Clean guests are already hosts. Some work as cleaners. Is that gross? If I hire someone to clean, is that gross? If I discount a stay to compensate the ‘cleaner’ who is staying - is that gross?

What should matter most is that the stay is cleaned to a good standard that is acceptable to the guest. That is the bar, and as Jaquo has aptly said - nobody cleans as well as a host. Well, this is also true of MOST of my Self-Clean guests *who are still a minority, as most are professionally cleaned. Because they clean the house as well as they personally want it - and you would be surprised just how well they do it. Some go a bit over the top, as you can see me thanking them in their review responses. It feels good that people care so much, and like me, want a nice clean house to stay in.

Another point - any host that is freaked out by the idea of hiring a cleaner to clean their listing (being the guest - and who is vetted, and paid via discount)… should be aware of this point. If offered, some of your existing past guests would probably be happy to agree to have self-cleaned On-Arrival if that was offered to them. It’s not that you get different guests, and more of my Self-Clean guests are either older couples, or wedding parties wanting early check-in. They are good, nice folk. They leave excellent reviews. I had to smile as another host here was criticizing my own cleaning standards, yet her listing isn’t scoring higher than mine on the Airbnb score.

I had a friend who works in a department store. They get so many returns every day, and a large number of them are restocked as is. The policy is it should not be worn, but some are returned weeks later, and obviously worn but they are good enough to be restocked as is, so nobody cares. Ideally with tags still, but half the time they need to add more tags, or sometimes sell as discounted. So those freaked out by other humans - should wonder if the new dress they bought was perfectly clean, but had been previously worn lightly. Worth thinking about. I am comfortable eating food past it’s use by date if I check and it is still looking and smelling good, and clothing etc should be the same. We should all be adult enough and smart enough to check for what we feel is clean, and if we don’t like we don’t take or we clean it ourselves.

I am frequently picking up toilet paper and towel from the floor of public toilets or hotel / restaurant toilets that I use, if I see anything there. Is this pretty gross? Some folk would give a snooty complaint to management, but never dare to take a few seconds to pick up some rubbish to make it nice and clean for others… and that is unfortunate. We should all take the time to make the world a cleaner place :slight_smile:

Hi Thunderlake,

You asked about my listings - I am very happy to share them.
See https://www.airbnb.com/users/show/12593161
I had them all listed in my earlier document Hosting in Five continents too - along with numerous review comment screenshots.

Also, see attached. I am so keen on cleaning, I once got a unit commendation for a major project I devised, relating to cleaning up on a Peace Keeping mission. The rubbish was terrible and it was unsanitary and I felt a barrier to adopting a peace mindset. It was reminding the people every day there was no government law and order and structure. So I did what I could to fix it.

I am working now on a new project, to fix issues relating to major companies preventing you from easily cancelling subscriptions like phone/Internet etc.

There was a Click-to-Cancel law recently struck down here in USA last week. But I am doing my best to bring media attention. It’s amazing what you can do if you are tenacious, and believe in what needs to be fixed in the world, but the Clean up Bougainville day was the biggest project I’ve done. I used to get involved in the Clean up Australia day, so I just brought that idea to this island.

I really hope this doesn’t catch on. It could put me out of business! lol

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And how would you know that, as I did not post a link to my listings? It happens to be false. Half your listings have a cleanliness score of less than 5 stars. I have been hosting for 9 years and never gotten even one review with less than 5 stars on cleanliness.
My overall listing rating is also quite a bit higher than yours.

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Maybe a bit yes, but one interesting aspect of this new approach, is that it can result in slightly more cleaning work when you do come. The norm is one or two professional clean bookings. Then there may be a self-clean, then I will need a professional clean done.

This clean will be a bit more than usual. Because there are more days of guests since last full clean, and also because self-clean guests generally do a good job, but not always as well as a professional. They may not do as much washing as they should.

So for professional cleaners, I know I might need to cover an extra half hour, or sometimes an extra hour, if I have had a Self-Clean booking - it takes longer. They are not doing a double clean, but it will often require a little more work.

However for cleaners, it may be better to do an extra half hour or more on the one visit, as they are more productive for the time they drive over to sort it out. It takes 3.5 to 4hrs generally to do a clean on my place, but better to do 4 to 5hrs on the one date, as the cleaning fee is more for this one visit, for the same fuel and same date booking time.

It works if your cleaner doesn’t need the time for something else, but I have found it works best for both. My cleaning fees are significantly reduced, while the cleaners are also making more ‘per visit’ if that makes sense.

However the other aspect is that I have got significantly more bookings as a result of this model. It allows me to take bookings on dates that I could not otherwise be ready for, take bookings for early check-in requests that I could not accommodate, and also segments the market.

Self-Cleaning rates are set super high, but discounted heavily close to the current date. Because I always favour professional clean, and want these more - they pay more and I prefer offering professional standards. But for days without bookings, as they come closer, the rates come down for Self-Clean.

Oddly, I occasionally get Self-Clean bookings paying MORE than I might usually rent for, which is very odd. The mysteries of the Airbnb pricing algorithm. Though the early check-in requests either book this model well in advance, OR I sometimes offer the option to switch, so they still pay professional rates, but get the Early check-in time at ‘no charge’ lol… as they do the clean. Works for both sides.

But more often, I get extra ‘gap filling’ self-clean closer to the current date.

So in a way, there is a reduction in cleans needing to be booked professionally with this model, but also, there is an increase in the NUMBER of bookings, as well as the duration of these cleans (higher fees paid to the cleaner). Both these aspects tend to limit the impact on the cleaning team revenue of Self-Clean.

There is also a bit more ‘prep work’ that is billed too, as cleaners need to to inventory on the fresh linen tubs, and ensure they are matching and so on, which wasn’t really done like that before - everything was centralised as only the cleaner was making beds. Self-Clean guests need a bit more attention in vetting bookings, as well as during the stay, and also for cleaners to ‘prepare’ so everything is ready for them.

Overall though, it’s been a significant benefit for sure, in many ways - and for the guests too. So don’t worry, it won’t put you out of business yet - and it may also slightly increase your revenue per clean you are booked for. Win Win Win :slight_smile:

Happy to share my listing results below. Nothing to hide, but I guess I am surprised that my main Self-Clean listing does appear to be a near perfect score. I honestly expected negative reviews, but oddly it seems to be scoring better than my other listings, as you point out. I think it may be related to how engaged the guests are - they seem happy to engage with the cleaning, and message with me more so than professionally cleaned guests.

But it is certainly surprising. I never imagined that one way to get good ratings on Airbnb was to offer (never ask) guests an option to Self-Clean - if they want a very early check-in, and for no fee. But that is at least so far, the reality after some years of offering this model. The proof seems (to me) to be this outcome. How happy are the guest reviews, and how well does it score. If you scroll through the reviews, you can see very positive reviews indeed… for a listing where the guests do laundry. I would never have believed it myself if I didn’t try it.

I certainly didn’t name anyone personally, as I think we want to be positive here, and not worry about criticizing or naming hosts on their cleaning standards, or how they write posts using AI help or not, or anything else. We have a supportive community here, and should encourage more hosts to engage. Seeing more positive posts and curious posts (like Jacquo asking specific questions, and Susan commenting on it being an impact on her revenue) means we have a more supportive and inclusive community - and it will encourage new voices here, and more engagement from the wider community.

I have really enjoyed and appreciated the many varied posts by hosts here, and Muddy too - I appreciated and liked you mentioning about the soap issue. That body wash and even hand soap are just soap. Interestingly, I have always purchased refills for the pump pack soap dispensers at my main house… however - and a big appreciation to Muddy here - I never even thought of using shampoo for this. Genius!

Because for sure it’s just the same ‘soap’, and yet the hand soap refill packs cost more, and (the biggest complaint for me) they come in smaller sized plastic packs. I would much prefer to buy bulk Aldi shampoo and get more soap for each kg of polluting plastic. But I can’t imagine why I never thought of that before - I never understood the distinction of shampoo vs body wash, but yes, hand pump packs are really the same. I will stop buying the pump refills now - so thanks to this community, I just optimised my environmental focus (and likely costs too) with this small change.

It was last month I made a complaint in a hotel that was still offering disposable mini bottles of shampoo… not every state in USA has got the memo - and the laws around single use plastics… but I try to push where I can on pollution.

Here’s my listing. Can you believe a near perfect score - for a Self-Clean listing, and the guest reviews themselves seem slightly better IMO too - than my professionally cleaned listings - of which there are more, and are more often booked. I did have a third self-clean listing which also covered the option of a departure clean. That also went well, but I found it was more hassle to administer, and only marginal results - so I favour the On-Arrival concept. This one means no need to check what guests did, or hope - as the expectation is already clearly set that they will clean on-arrival, so there isn’t need to worry how it is. And if it is very bad, the offer is always there for us to whizz over, but that has never happened, despite the offer. It’s usually always pretty good after my guests leave - though I imagine that is at least partly due to the higher demographic guests perhaps. Maybe in a poor area and close to railways or shops and more challenges with crime etc, the guest quality may be lower, and that could affect the ability to offer self-clean if there really is a lot of work each time.

I accept this model is not for everyone… but after my first post on it, I wanted to leave it some years and see how it went, and then (now) I guess report back with the outcome. I won’t bore you with financials, but many guests don’t leave reviews, and yet for most of these bookings, the cleaning costs are either zero, or much reduced, so you can imagine the positive change.

I hope all the details I have tried to cover are helpful. Even for one host, or a couple. I doubt it will ever be so mainstream, but as a gap filler and revenue increaser - it has really done well for me, so I hope it offers some new innovative ideas for other hosts to at least consider - and for guests, the benefit of new options, such as a (previously unheard of) morning check-in time!

You already posted your profile link, which is how I saw your cleanliness ratings in the first place. I wasn’t guessing or assuming, as you were with mine. The one you posted is 4.94. I only have one listing and my cleanliness rating is 5. (over almost the same number of reviews you have on the individual listing you posted). You also have a 4.7 cleanliness rating on another of your listings.

It isn’t “unheard of”. I have always left one night prep time between bookings- my check-in time has always been 11am-11pm, and if a guest needs to check in earlier than 11am, that’s okay, too, because I’ve usually gotten it all clean the previous afternoon. Lots of hosts who leave one night prep time between bookings can accommodate morning check-ins.

??? I am the one who said I suspected your cleanliness standards were lower than mine, so why would I care if you responded tagging me? Instead you said

which was false. You had no idea what my ratings were.

Also you misread my response about soap. I don’t consider soap and shampoo as interchangeable. I meant that all the products to wash your face and body are just marketing gimmicks, when soap will do the job just fine.

Super impressed at your reviews. Wowsa to the concept of cleaning before you stay. Sorry I missed the link that you posted earlier…it was a long post, so I did some skimming. Good on ya and keep doing what works for ya. Cheers

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Look, I didn’t read it all, I admit. I didn’t even skim read as the argument for mess went on and on so -what’s your point here? I like to present a clean and attractive stay for my guests. Mess isn’t attractive that’s for sure.
Then I thought, perhaps no one cleans so who would know if they had when the next guest faces the mess left from weeks and weeks of previous guests mess? Why would you bother checking if you don’t care? Do you go and check? Sounds too grungy for me and whiffs of BS.

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Agreed. Low level hosting. This would never fly with my guests.

Thanks for engaging Lozette, and great to hear your view. I totally agree with you - it would be terrible if that was how it worked! But seems there is a lot of misconception here - even the self-clean guests arrive to a clean house most of the time! The usual is just remaking their beds with the provided fresh linen, and given we have always professionally cleaned very recently, there is no long term grime. On average we have professionally cleaned just a day or two prior, so while the Self-Clean On-Arrival guests do arrive without us having been on-site, the majority is really just making their beds - so probably not grungy. If it was, I would imagine poor reviews and poor score - but my main Self-Clean listing has a guest review score of 4.94, so nearly perfect!

But I note that you as a host probably already make a lot of beds and clean, and your listing is presumably not grungy. I can understand if the arrangement was as you thought it was, where there are weeks of mess - but I trust it is good to know that is never the case - we professionally clean every few days on average, so there is never much mess to worry about.

Regards ‘checking’ - I think you meant when I was trying to find what works, which actually sparked my first post on this four years ago. I tried the model of guests cleaning after their own stay, but found the clean before model to work well specifically because it doesn’t need any checking. Guests are vetted to ensure they are fully aware of the arrangements and sound capable, but they clean as well as they want to - and most do a great job.

But just like you, I like to present a clean and attractive stay for my guests, and that is what they get, and the delighted review comments reflect that.

I am guessing you mean BS because you are surprised it works, but I trust you can check out the listing yourself as I gave the link if curious - I presume it’s clear you can’t ‘Fake’ Airbnb reviews, so they are easily verifiable - and so they should be. I know it may sound weird to essentially say guests can check-in early if they make their own beds (with the provided fresh linen and towels)… but it seems to work well as you can see from reviews.

But I really appreciate your curiosity and engagement here - so thanks for posting. I hope I’ve been able to clarify the misunderstanding about weeks and weeks of grunge lol. That sounds terrible, and is not at all what I would ever want to offer! But it seems common that there is some misunderstandings. It’s a new approach, and it’s easy to think it works in ways that would horrify. Luckily not :slight_smile:

That’s what I thought too Rolf! But the reality now is sometimes the wedding party comes and there is some finance executive or CEO booked, and a Range Rover parked on the driveway showing on the camera - and yet they do Self-Clean. It certainly surprised me, as I assumed Self-Clean guests would be a lower demographic.

The guests are not ‘different’, it’s about what you offer. So if you offered early check-in free, in exchange for your guests making their own beds fresh with linen you provide, you would of course find some would be delighted to take you up on that option. But if you never offered it, you might assume none of your guests would ever dream of making their own beds.

I was like you and was almost uncomfortable at first, more pushed BY the guests, and my rates are higher due to the affluent area. I never dreamed anyone would want to agree to making their own beds, but voila - the more I ‘allowed it’, the more guests seemed to want it. So now I don’t just allow it, I offer it as a listing. So just to offer the view that it would fly with your guests, but it doesn’t sound like it would fly with you! And that is totally ok.

What works for one host may not work for another - and I am sure that you have a high level, quality listing as I consider my own. I trust you are a fellow SuperHost too :slight_smile:. It’s good to be able to share in a supportive way, and positively contribute to the hosting community by engaging in forums like this - and while some have concerns, it is good to have curious hosts engage, as I want to give back to the community with some knowledge and experience that I have learned.

The Self-Clean approach is only one of them, and it’s the minority of my hosting - but it does seem quite misunderstood. Lozette suggesting it might be weeks of grunge is one example, and even you thought that I was ‘asking’ guests to clean, or that they would be surprised to find this task required lol. Remember it was more driven by guests in the first place, it wasn’t ever my idea to begin, but now it seems to have taken off a bit more, so I wanted to share with others. I wish I had been able to learn of this approach myself years ago, but I never read about it.

You sure do have some strange ideas. Financial status is not an indicator of what Rolf is referring to as “low level”.

There are poor people whose modest homes are clean and tidy and rich people who live like pigs. Many hosts have found the place left a disgusting mess by doctors and lawyers, and left clean and tidy by young backpackers.

And there are many rich people who are cheap, obsessive penny pinchers- they might very well be more likely to opt for your “self-clean” more often than a middle-class traveler.

…and by ‘low level hosting’ I mean that the hosting is at a low level, not the guests. “Cleaning” by a non pro cleaner is unacceptable to professional hosts and can be added to other low level hosting hallmarks like remote hosts who do not answer guest messages and hosts whose listings do not reflect the reality of their airbnb.

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Not a concept that I am keen to try on an ongoing basis, although like Chris I have had a few instances over 50 years where guests were happy to do ingoing clean when I could not get a cleaner. Of course this is a swing back to not just the origins of Airbnb as an air mattress in a lounge but also decades of private holiday town rentals where the focus was on simple accommodation and affordability. There are a lot of aspects of private holiday rentals 50 years ago that would not be acceptable to most people today. However the one upmanship to be a six star resort experience is not the value proposition that everyone is looking for from private holiday rental. There is the place to experiment with the right mix of services and facilities in private holiday rentals to maintain the more economical alternative to commercial hotels and holiday flat resort complexes. I know people who say they have switched back to commercial holiday accommodation as Airbnb is no longer the lower cost value for money alternative it once was. The private market can should experiment to provide variety and choice that the commercial franchise accommodation chains cannot.

So glad that the folks who looked for airbnb for price might be leaving. They are not our guest demographic; folks who look for price are usually the worst guests. We market as a cleaner, quieter place…

Easy Rolf! It sounds like you are irritated, and I certainly didn’t intend to cause this with my post. So please do not engage unless you have something of value to contribute - and you have in other topics I have seen.

Regards Low level hosting, can you advise what you mean here? In a positive way though. I assumed that a basically listing score of 4.94 and a large number of impressive review comments and SuperHost status - is this not reflecting good hosting? At least as far as Airbnb? Is there some other aspect that you see missing, that Airbnb is also missing? It sounds like the bar must be pretty high if the above is not enough - but if you are defining your own bar, then it might be helpful to recognise that there can be many different ways to provide quality high class accommodation to guests, and delight them.

Regards Remote hosting - Is it not a bonus and benefit to guests, to have a hosts and co-hosts in different time zones, and able to more reliably respond to guest communications? I am in the USA, so more easily contactable in the night hours of Australia to begin, though I am frequently responding to guests at night just because I enjoy it. I assumed my 100% response rate and within an hour replies on my profile would reflect that I have a perfect score in that area. Are you suggesting that this is still not passing the bar? How could it be improved do you think? Or is it that you were not aware perhaps of this? I would assume you were denigrating on the basis of response time, without checking the reality, but I hope this clarifies. I am sure you can reply to a guest message at 2am on Sunday morning, but perhaps you may be sleeping. Is it not even better to have global time zone coverage? I assumed it would be :slight_smile: My Co-Host can reply when I am sleeping - though that is never for long… I sleep light after many years in the military… we didn’t get much then!

As for the other poster trying (gently) to suggest that one upmanship is not welcome here, I think it wasn’t smart to reply immediately with - you guessed it - a one upmanship reply.

Can I suggest it is not a competition here Rolf. This is a supportive community, of professional hosts who are collaborating together, for mutual benefit. I get that you don’t seem to like (or really seem to understand) this concept, yet you are responding the most to my thread on the topic. We are not on the movie set of Mean Girls, or Veruca Salt stamping her feet and saying I want another pony - and “I want other hosts to not do anything other than how I want to host, or I want them to not share their views if they contradict”. We are all professional hosts here - and respect of each other is part of the deal - it’s in the Forum guidelines.

So let’s leave squabbles and focus on positive engagement. You have some great posts elsewhere and I think you are a host with good experience and knowledge. Let’s stick to positive. I did specifically write in my first post here that if you do not have something constructive and positive, please don’t engage - as (per the first word in the post being ‘Warning’), this approach isn’t for everyone. In FaceBook they have tools to delete responses to your post if they are bullying or harassing etc - but that doesn’t seem the case here. I would still welcome - gladly - if you had any further questions at all, or constructive comments - but can I ask - politely - that if not, please stop engaging as before, and focus on other people’s posts to comment on instead.

If you check the AirHosts Guidelines under the FAQ, you will see that this is not allowed here in this space:

  • Offensive language
  • Ad hominem attacks
  • Knee-jerk contradiction
  • Bullying/harassment
  • Uncivil dismissal
  • Accusatory labeling
  • Non-constructive criticism

I certainly don’t suggest that you are violating all of these, but several yes, and of course you may not be the only one violating the forum rules in this. Let’s all be nice, or if not, don’t post. I hope this sounds reasonable and fair. I am not asking for anything else than for responses here to adhere to the clear AirHost community guidelines. I sincerely want to hear from anyone that has valid questions though, and if you did, I would welcome them and respond enthusiastically.

As for the comment suggesting folk who look for price ‘may be leaving’. Not sure why they would? and they are not the worst guests I don’t think. Many of my Self-Clean guests are professionals, or clearly have wealth but prefer the flexibility. Some are retired and enjoy the experience and have ample time. I have had terrible wealthy guests - so entitled, and such lovely humble guests who clearly don’t have money.

The misunderstanding that Self-Clean is all about price seems difficult to shake - but as I am running this model for years now, I am probably best qualified to answer on that query! So the answer is NO - it’s not all about price for Self-Clean bookings.

It is wonderful to have a forum to share hosting ideas with others, and I have learned a lot of tips here. Let’s keep it as a healthy community, and focus positive - even if you disagree, and focus on the topic, not trying to attack the poster. I learned something today though. Ad Hominem. Interesting Latin phrase, but yes, this is a good reminder. Focus on the topic, not the person.