"Screen your guests" now Inc. in reservations?

1

Using my chrome browser, this just appeared on all my guests at their ‘reservation’ page:

[image]Guest screening & insights

Screen your guests quickly by seeing their reviews of other bookings

[View xxxxxxxxxxx’s review of other bookings]

It looks like they’ve incorporated a very popular third-party solution that we all used to use to vet guests and their unpredictable and capricious reviewing patterns.

…And now, unfortunately, you cannot ‘scroll down’ your messages. One feature offered, and one web based feature now broken…

Also, this does not appear on Safari, just Chrome on MacBook FYI

2

Is this before you accept a request to book?
Maybe show us a screenshot so we know where to look.

3

image
image590×1126 95.9 KB

4

That’s a confirmed, completed booking, awaiting a review, @Rolf.

Does that feature show on Requests or Inquiries that haven’t been accepted or pre-approved yet? Because that’s the only time it would be useful.

5

I just checked (on desktop) my upcoming confirmed reservations and this does not appear on them. However, they roll out new features in different places over time, so who knows?

Also, I can scroll down my messages, no problem.

6

here is one from the future

image
image764×432 35.4 KB

Also, scrolling now works on Safari as well as Chrome. “Screening” only appears on Chrome, tho, not Safari

7

Are you seeing this on the app or the desktop?

Like I said, they roll out new features in the US first, then it can take months til it appears here in Mexico, so maybe that’s why I don’t have it.

And that new screenshot is still a confirmed future booking, right? I know you use IB, so am also wondering if that feature is only showing for IB hosts. Just like non-IB hosts couldn’t see guests’ star ratings until a few years ago.

8

Desktop / Mac / Chrome
20202040
2020202020

9

I haven’t seen any of this.

10

it works on INQUIRYS as well