Welcome to AirHostsForum.com!

We are a community of AirBnb hosts. This forum is dedicated to connecting hosts with other hosts. Sign up to get the latest updates and news just for AirBnb hosts!

Reviews now include each star-rating


#1

Hey everyone! I was viewing some local listings while logged out and in “incognito,” and noticed the stars show up publicly associated with each review. This must be a new feature, and it doesn’t seem to work when I’m logged in.

This would be useful for those of you who like to screen guests based on the past reviews they’ve left other hosts.

It also reminded me how most of my guests who have left four-stars have said things along the lines of, “Excellent experience, would love to stay here again!” and “Comfortable bed, great linens, hotel-like experience” and “Loved it, she even let me check in early and provided snacks!” I’m glad at least it’s publicly now they rated me 4/5 stars after claiming to have had such a great time.


#2

I don’t think that feature will come through on the Chrome extension.


#3

It seems like it’s been around awhile, but now that you mention it I can’t recall how long.

I look at a lot of listings, sometimes logged in, sometimes not. It’s fascinating and I’m always amazed at the values that are out there. I was just looking at a place in Portland, OR for $40 a night for one person, over 200 5 star reviews and a Dalmation co-host, incredibly long description with lots of rules and it’s perfect for me. LOL.

BTW, it’s been glitchy lately. A few times it has told me that a guest with multiple prior reviews didn’t leave any reviews for the hosts. The first time I thought, “ok, this guy doesn’t leave reviews.” But I looked again another day and reviews were there. Last night’s last minute booking were there, then I clicked away to look at a listing they complained about, clicked back and they were all gone. Then I couldn’t access the Air site either which has also been happening regularly.


#4

Maybe this feature just showed up for me, as I hadn’t noticed it before. I knew I could see the star-rating privately for my own reviews, but had never noticed I could view them on other listing (though oddly only while logged out).

If the Chrome extension won’t display this information, we’d have to go manually look back at the listings where our potential guests have stayed, like we did before the Chrome extension existed. It had be hard to do with a host with hundreds of reviews, but easy enough with someone who only has a handful. I would probably only do this to make sure I’m avoiding leaving reviews (and thus prompting a response) with guests who are likely to leave less than five stars.


#5

So I had this happen… it will say that, but if you give it a few minutes it will bring them all up. Maybe Air didn’t really want something third party messing with their info…??

It’s still been like gold and has saved me from booking at least two nit pickers!


#6

Since I have IB I can’t use it for that but I feel it tips me off to things to watch out for and then I can head off any problems. Last nights guest has 14 good reviews. One of the reviews she left for someone a few years ago complained that the listing wasn’t accurate. The listing said it was 5 minutes to Coachella but it’s actually 10 minutes and I thought of you! But she also says it’s listed as a two bedroom and there is only one. But I’ve tried twice to check the offending listing and get the 503 error message. So, here’s hoping for the best. They usually stay at much more expensive places but they have two dogs with them and there probably weren’t many choices left when they decided last night to stop in El Paso.

It can also tip me off to be picky in my review in anticipation…“guest was quiet but checked out 3 minutes late.” LOL.


Altcoin Fantasy - Crypto Fantasy Trading and Simulation Game - Win Bitcoin and Altcoins!