I am in a hotel in the west coast of ireland. Its beautiful, staff are nice, room is huge, food great and a great location to explore the area. Today we swam in the altanic ocean, chilly but great fun.
Last night i looked at some views on Tripadvisor about the hotel and i was shocked at how petty the comments were.
Do posters ever consider the repercussions of their comments, on staff, on jobs, on suppliers and on the community in general that needs tourism.
One guest gave 0 as he got lost( well posted directions) one guest complained that at the side if the pool there were lessons( pool is huge and still had a swimmers lane) one complained a staff member put a luggage trolley back in place when the guest had blocked the entrance of the hotel( loading bay just outside) one guy moaned he had to wait for breakfast when he came down at 9.50am, breakfast funishes at 10.00am. Another complained it was not in the middle of the city. There are 4 hotels in the city and any map would have shown, its a 10 mins drive and could not believe the hotel did not pay his taxi fare.
Do people not take personnel responsibility anymore and prefer to blame in this case the hotel. The manager replied to all comments so professional and polite. He has some patience.
I was talking to a waitress yesterday as we were getting seated for breakfast, honestly pigs eating at a trough would make less mess. Food all over the carpet, food mushed into the seats and table and a cup of tea split and no effort to clean up
As children i was always throught to leave a table tidy and respect the staff.
People moaning about little things and leaving tables/room filty.
Does airbnb change how we behave when in another accommodation or are people just getting worse with a bigger sense of i am paying you and i am entitled to complain and do what i want.
Am not sure but felt sorry for the staff from the manager to the cleaners. I have stayed in a hotel before which had a few issues but i emailed them privately rather than publicly berate them and addressed issues i had, like our private feedback.