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Here’s what I don’t understand: what is a negative review in ABB’s opinion? I am hesitant to book anyone with four stars and neutral comments (“guest stayed here”), but ABB will not view that review as negative.
Because they basically want anyone to be able to book anything and they don’t give a da&n about the hosts.
Case in point, I got IB-ed by a guy with 2 stays but no reviews. He was a reverend, maybe that’s why he didn’t get reviewed. Rather than saying something bad about his stays the hosts decided not to review him, so they won’t upset the man in the sky or something.
So before these changes the requirement for IB were to have excellent reviews from hosts. Now they downgraded this requirement to “if they didn’t break any rules”. I don’t even know what this means. Well, this change assumes people with zero reviews are good guests.
So this guy IB me and then he asks if I rent by the hour. Woa, reverend, I am not a hotel. I declined and called CS and cancel his stay on the grounds that I wasn’t comfortable with this stay.
I took off my IB requirements. I have to approve guests from now on.
Anyway, the way things are going they’ll take away the ability to cancel if you’re uncomfortable. They’ll make it harder and harder… I switched to hosting trav nurses primarily and ABB only in-between them.
Just wait. My prediction is that the removal of requirements to IB will cause tons of hosts to turn off IB, and Airbnb’s response to that will be to eliminate Request to Book, and only offer IB. Just a matter of time.
I have turned instant book off as I cannot be filtered for Adults and children over 12.
At least on b.com, if they are honest in the guest count / make up- my listings don’t appear in the available properties
I just talked to Airbnb CS, this guy told me, new guest can instant book our homes. Guests who had previous hosts reviewed as ‘Not recommended to other hosts’ can instant book our homes as long as hosts didn’t report an incidents. That’s a stupid update that Airbnb provided to all the hosts.
Dropping one’s price to Airbnb’s absurd price tips, offering same-day bookings, offering discounts, allowing pets, and lots of things Airbnb wants hosts to do leads to higher search rankings, but that doesn’t mean they are a good idea.
If Airbnb has eliminated all the requirements hosts could list to IB, and “would not welcome back” doesn’t result in being considered an negative review (it is now sounding like hosts need to contact Airbnb to report any “incident” in order for that guest to be disallowed from IBing), then high search ranking just means that lazy newbies who don’t bother to read the listing info, and guests who don’t want hosts to be able to read their bad reviews if they send a request, will be more likely to see your listing first and IB it.
@Keugenia Honestly, I think that Chesky and crew are too clueless and arrogant to anticipate how many hosts will drop IB due to their guest-pandering “updates”. Certainly they have seemed unable to anticipate how their supposed past (dis)improvements negatively affect and lead to disenfranchising their hosts.
So I don’t think this was a calculated move to get hosts to abandon IB, so they could then make it mandatory, but I do think that IB only will be an inevitable change at some point.
Oh, and BTW, folks, guests can now see the star ratings you have given them. I predict a plethora of nasty messages to hosts from guests who you have given low stars to, as well as guests asking Airbnb to remove their positive review of their stay if they find the host has downrated them.
Also hosts who tend to shy away from leaving negative comments, and leave neutral written reviews, but downrate on stars to warn other hosts, will now either give undeserved high ratings or decline to review at all if the guest can now see the star ratings they were given.
I agree with the “further unprotected” part, but the incentive to leave honest reviews is the same as always- to warn other hosts so bad guests don’t keep getting passed around making hosts’ lives miserable.
However, guests being privy to seeing their star ratings will cause a lot of hosts to consider the damage an honest review could do to their listing (nasty messages from guests, guests having Airbnb remove their positive reviews and ratings, guests seeking revenge by reporting some bogus issue that gets the guest refunded and the listing suspended) to outweigh the value of warning fellow hosts. It encourages the “every man for himself” attitude", as opposed to “we’re all in this together” community spirit.