This forum is dedicated to connecting hosts with other hosts. Sign up to get the latest updates and news just for AirBnb hosts! Note that we are not affiliated with Airbnb - we are just passionate hosts!
So to make story short , i am a SuperHost that made a first traveling reservation ever , in my own town while there was a festival . I made a reservation using only coupons i had .
I had 2 copuns of 100$ (200 total )and made 2 reservations in same place from 11th-12th and from 12th-13th.
i stayed in place and when i checked out on 13th i received a notification that my reservation 11-12 was canceled by AIRBNB and other one not and saying that my first reservation was flagged as ilegitmate reservation and i was fully refunded while everything went ok and i stayed for both nights.
Me and the host recived that we vialoited terms of service and we were only warned.
I dont understand what did i or we do wrong ?
Does this mean that my account is flagged and in risk now of being perma banned or what is going on ?
According to Airbnb you can only use one voucher per stay. I think technically your work around was not breaking any rules and the host may not even have been aware of it because they don’t see the payment side. I’ve often thought of combining my vouchers this way and now I know what can happened. It’s not right because you really didn’t break any rules. (2 separate bookings) but try telling that to Airbnb.
It clearly states in the email to which the coupon is attached that it can only be used on a single reservation. Getting two coupons in one year and using them on two one day reservations in your city seems to violate the spirit, not the letter, of the policy. Airbnb probably suspects that you didn’t even stay and that you and the other host made some sort of arrangement to exchange money for the coupons.