The country in your address profile is one of the signals they use to determine your deemed country. And while I totally agree support reps can be wrong - but are you saying the system was wrong? My VAT invoices are there. How can they keep changing the rate and VAT country? I never changed my Profile country, though perhaps I should have. It kept saying Australia for years as I didn’t even think to change it. But reviewing the VAT invoices - they keep changing.
Can you think of a reason the VAT rate and country may be changing on my official Airbnb invoices, when my property hasn’t changed country? This is the query - not what they think, or I think - but what VAT I am charged. Why IS it changing a lot?