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Very interesting stuff. So enlightening to get a glimpse of what it’s like to be a case manager! I think if every host had to do some training and answer 100 calls from fellow hosts and every case manager had to host 100 guests as part of their training, what a Wonderful World It Would Be
Walking in other people’s shoes is always eye opening. But seriously, some of the host I have read postings from on the community.airbnb.com forum have been so clueless that I seriously do think that there should be some requirement for at least a 20 minute required course.
Please, don’t make me visit that place It’s just embarrassing. It’s fair enough for new hosts to have some seemingly stupid questions but the responses from self-appointed expert hosts are often simply
@konacoconutz I apologize for the misunderstanding. If you noticed the Reddit discussion consist of 144 questions and is fairly long. I just read it and it took me a lot of time so and I made a small summary. I thought that this could have been helpful for someone else