Really bad guest experience!

But in Australia that like to charge for internet access.

Haha direct quote, he’s French. I charge guests to hold bags or for them to stay longer. He was claiming that I originally told him it would be free and went back on the agreement.

Two diff emails I believe they are automated.

This implies that 5 stars is average. On a 5 star scale, 3 should be average. If best of the best is average, that’s pretty hard to keep up with all guests.

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