I cannot recommend this guest.
Disregarded house rule about no fragrances, and thus I had dangerously high blood pressure while she was here. This medical problem is explained in the listing in two places, in the welcome letter in bold, and in the email I send just before guests arrive. When I suggested she check the ingredients on her wrinkle releaser spray, instead of asking about unscented options she flat denied using a product I saw, smelled, and reacted to. It’s very difficult to communicate with someone who won’t admit there’s something to talk about.
Disregarded house rule about cleaning up after oneself in the kitchen.
Per Air’s policies on stays of 28+ days, I could have charged her for May, which she canceled, and I didn’t charge her. I didn’t have to refund the balance of April, but I did, and in return got inconvenience and unreasonable demands for a refund before she’d remove her food from the room fridge, where it stayed until after 7 p.m. on checkout day. You have to actually leave in order to get a refund for leaving early. Air won’t send a refund until the guest checks out with them. The host is not in control of this.
Lacks experience at living independently. When dishes are set topside up in the dish drainer the water can’t drain out, which results in putting wet dishes away in the cupboard. The listing indicates there is no maid service during the stay; guest left all three wastebaskets in the room full to the top.
Didn’t bother to tell me when her microwave stopped working.