Normally I’d try to get help from airbnb but I’m having a terrible time reaching them, as are others.
We had a $100 Superhost bonus. We used it to book a VT airbnb as guests, leaving us with only $20 extra to pay out of pocket. Now VT doesn’t want anyone from our country in MA because our covid rates went up - so we had to cancel. I got the $20 back but not the $100. Do I even have a shot at getting the bonus back to use elsewhere?
I will add that this is our second problem getting a bonus. The last time we opted for “get a professional photographer.” They replied “Sorry, there is no professional photographer.” And they wouldn’t let us change our choice to “apply to another airbnb stay.”
We aren’t open till we get the vaccine but do love to plan little vacations (to states that will take us).