I have a problem with AirBnB Support.
On 5-July (15 dayus ago!) I opened a ticket (via email) with a problem I have.
The only answer I got was on the same day that my problem will be transferred to another team member.
Since that day no reply, no answer, no nothing.
I asked some days for any reply …nothing
So I opened a new ticket on 8-July that I did not get any reply and maybe the support analyst is sick.
This ticket was closed immediately with the comment that I already opened a ticket with that problem.
So, today (20-July) I opened a new ticket … hours later … no reply at all …
What can I do ? What are your experiences with Air Support ?
Many thanks for any suggestions …