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When I change the price in Calendar and then open a new anonymous window or try to search on different computer logged out, the search shows the old price. This doesn’t last just a few minutes, but right now 8+ hours, no matter which computer I try. Trying F5 doesn’t help. It always worked instantly and immediately showed the updated price in the search results…
Anyone also experiencing this problem in last few days? This is a serious bug with major impact on my especially last minute bookings.
Yes, unfortunately they seem to have really fallen behind in their response times. I had a recent issue take 17 days to resolve involving 4 different case managers - huge pain in the neck. You have to stay on top of them.
I was just about to post something along the same lines, but you actually helped me figure out what was going on. My search shows my listing at $210 per night for a certain date:
But then when you click in the detail it shows this amount:
I was going to ask here why that was, but then I realized that it was listed at a base price of $137 per night until just a few minutes ago when I raised the price (I had a cancellation and I think I can actually get more for the night now). It’s weird when the search and the details don’t match!! $137 + $50 cleaning + 13% air fees = $210
so I went through couple of calls with Airbnb support and all they said was it takes up to 48 hours for the price to be updated in the search results.
this is absolute bullshit as before it was working instantly after changing the price. if they keep it like this it is a major bug with huge impact on bookings, as you can’t flexibly change the price for example for last minute bookings for the next day. the potential guest still sees the old price in the search result and therefore isn’t inclined to book or even click on the detail of your listing (I assume you lower the price for last minute booking).
the price shown in search results was always WITHOUT airbnb fees for at least 2 years, and now besides not updating instantly it shows a weird price somewhere between the price with and price without the airbnb fees. if you click on the detail of the listing, you get completely different price too.
@dev22 So now, several hours after I raised the price it appears as $198 per night in the search, which is the $148 I have it listed as plus the $50 cleaning fee. No other fees are included (which is how it always was before). Very confusing and frustrating and I’m sure for guests as well.