When I call Airbnb, I get a recorded message that warns me that the conversation may be recorded. Once I jokingly said on a call that “you may be recorded”. The Airbnb employee immediately demanded to know if she was being recorded, and told me it was company policy that she would have to end the conversation if she was being recorded. I told her I didn’t know, and was she recording me. She said yes, and I told her she had her answer. I asked if it was Airbnb policy that they can record our conversation, but I could not. She told me yes, and then disconnected me.
So I am stunned by the arrogance of this company. Can you imagine that. They feel perfectly righteous in claiming that they should and do record me, but they will not allow me to record them. Stunning.