Per pet per night pet fee now supported

1

I just had a booking come in and the guest was correctly charged my per night per pet fee. I have had it set up in my channel manager but Air did not support per night pet fees before. I have it in my description to contact me if bringing a pet and then I would send a resolution request or let them know to pay venmo or cash at check in.

I do not know when the change took affect, but it is working for me now

RR

2 Likes
2

Hmm, I raised my pet fee due to it being a per stay, regardless of number of pets, charge. If it’s now per pet I’d like to reduce the fee. Since I don’t trust it to work in that way I’ll leave it as is and refund anyone who is charged double.

1 Like
3

Early on I thought about just charging a flat fee equal to two nights, which is my average stay. I never made the change now it is work how I wanted it to all along.

RR

4

It looks like there are options now for “per pet”, “per stay”, “per night”. Mine had been set at $60/stay, but now I was able to change to $20/night.

2 Likes
5

So they finally changed the pet fee options to exactly what hosts had been asking for from even before they instituted the pet fee being added to the booking form. And when they added it, but it only worked as a per-booking fee with no per pet option, those who allow pets were vocal about that not being helpful.

It’s like they can never change things as a response to host feedback, or admit that the a new feature was poorly executed, but have to wait for years to make it seem like it was their idea in the first place.

1 Like
6

Thank you. Since I have mostly one night stays, the prior settings were okay for me but this is a big improvement.

1 Like