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I just had a booking come in and the guest was correctly charged my per night per pet fee. I have had it set up in my channel manager but Air did not support per night pet fees before. I have it in my description to contact me if bringing a pet and then I would send a resolution request or let them know to pay venmo or cash at check in.
I do not know when the change took affect, but it is working for me now
Hmm, I raised my pet fee due to it being a per stay, regardless of number of pets, charge. If itâs now per pet Iâd like to reduce the fee. Since I donât trust it to work in that way Iâll leave it as is and refund anyone who is charged double.
Early on I thought about just charging a flat fee equal to two nights, which is my average stay. I never made the change now it is work how I wanted it to all along.
It looks like there are options now for âper petâ, âper stayâ, âper nightâ. Mine had been set at $60/stay, but now I was able to change to $20/night.
So they finally changed the pet fee options to exactly what hosts had been asking for from even before they instituted the pet fee being added to the booking form. And when they added it, but it only worked as a per-booking fee with no per pet option, those who allow pets were vocal about that not being helpful.
Itâs like they can never change things as a response to host feedback, or admit that the a new feature was poorly executed, but have to wait for years to make it seem like it was their idea in the first place.
So you can now add a pet fee? What if it is a person claiming its a support pet? I donât allow pets due to the extra cleaning involved and antiques, etc⌠But if I was forced to take a pet for âsupport reasonsâ can we add a pet fee? Which seems only fair.
Itâs called a service animal, not a âsupport petâ. Service animals are not pets, they are trained to perform a service for the handler due to some disability. And no, you canât charge a pet fee for a service animal.
It sounds like you really need to read the Airbnb policies regarding service animals and the 2 questions you are allowed to ask the guest about them.
Thatâs a violation of Airbnb policy, as Muddy pointed out. I have so few people claiming their pets are support animals and my suite is so well suited to pets that I donât have to worry about it.
@Letsgo I donât know where you are located, but Airbnb no longer requires hosts to accept âemotional supportâ animals (as opposed to actual service animals) unless local jurisdiction requires it. Right now I think the only places in the US that require accepting emotional support animals are California and New York.
Donât know about the law in other countries.
Some hosts have reported that when guests claim they are bringing a service animal, and the host asks them the 2 allowed questions and reiterates the rules regarding service animals (animal not to be left alone, to be under the handlerâs control at all times, etc.) many guests who are falsely claiming their pet is a service animal withdraw their booking requests or admit that itâs an emotional support animal, not a trained service animal.
Thanks for the update! I see I now have the option as well. I have some guests who will stay months at a time and it is indeed nice to be able to charge a little bit more for those who stay longer and bring a pet rather than amortizing a total fee for everyone.
Airbnb shouldnât impose any kind of animal upon a host for whatever reason. It is their domain and if it requires extra cleaning without compensation - then this is completely unfair. They can book a hotel.
We are remotely considering becoming pet friendly due to a return guest who begged me if she could bring her beautiful, 45 lb, 4 year old fawn Malinois. He is a very well behaved and trained dog and was leashed as required by me, the entire time.
There are still the same good reasons to not accept pets> no lawn, no fence, fancy furnishings, dangerous wild animals etc, but we do need bookings.
Maybe I could write in the blurb that we may consider pet guests only with prior approval?
Would all guests just say their pets are perfect?
I do not think that having a pet fee inserted actually means all pets are accepted/?/
If you check the box that is pets allowed do you have to accept any and all? We are request to book not IB.
I just think that any thing mentioned other than no pets, we might get into a rabbit hole of indogamy.
Well, they are certainly not going to tell you Rover is rambuncious, barks neurotically, has been known to pee on the carpets and chew the furniture legs or sheds a dustpan full of hair every day.
We have a no pet policy but have over the years had service dogs, emotional support animals and smallish dogs on occasion when our (mostly returning) guests have specifically requested it. I suspect that because it seems more like we are doing the guests a big favour, they do follow the specific rules we impose and we have never had any issues. Some guests, who obviously donât like / canât meet the rule âcanât be left unattended in the houseâ, we donât hear from againâŚ
That said, we are still âno petsâ on our advertising. I am not at all convinced that all dogs and their owners are well behaved, whatever claims they make, so I would not want to allow all and any pets without the ability to filter. But that is mainly because we havenât furnished and fit out the cottages with pets in mind.